01-03-2019 5:58 AM
01-03-2019 5:58 AM
Starting in the last day or two, my directtv now app will not let me record shows on certain networks like msnbc. I can watch the show currently playing but i cannot record it. Also when i go to future shows to set a recording i am told that the show is “unavailable.” I get code 40006-004. I have forced quite the app and shut down i pad. I have uninstalled and reinstalled the app. Nothing so,far has helped.
01-03-2019 6:04 AM
01-03-2019 6:04 AM
Not saying it isn't a problem, it is, but...
The MSNBC app should authenticate with DTVN credentials:
https://www.att.com/esupport/article.html#!/directv-now/KM1222524?isreauth=true&gsi=yZZYwiMG
That might obviate your need to record at least some of the MSNBC programs.
Only a workaround of course, but it's an option that's there.
01-05-2019 7:55 PM
01-05-2019 7:55 PM
I get exactly the same message for that network. It happens for most shows on that network - but some do record. Haven’t seen it on other networks. Somebody at the hub has a political bias?
Just started this week for me as well.
I’m in Atlanta on an AppleTV 4 if that helps.
01-07-2019
8:31 AM
- edited
01-07-2019
8:39 AM
01-07-2019
8:31 AM
- edited
01-07-2019
8:39 AM
Update: this seems to be fixed! It works now on fire tv and appleTV ...Thank you
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I spent over an hour “chatting” about this and they supposedly escalated ... but no fix yet. It happens in appleTV iPhone, and iPad . I was able to record Nancy Pelosi town hall and one episode of kasieDC but no other msnbc programming. Refreshing account, reinstalling app, etc did not work. First I thought it was a licensing issue ...maybe they’re pushing podcasts? But now it appears to be a technical glitch. Cannot record msnbc but other nbc -affiliated content on their sister channels does record. The directvnow guide for future schedules recordings gives error 40006-004 , which isn’t even listed in the error codes. If trying to record while the show is on air , it changes to “there is a recording problem” — Fix this, please!