Locked out after upgrade

[Fiber1477]

After updating app on Apple TV I can’t access account.  

Error code205.16

[Googz187]

Same here. Seems to be an att access ID migration for me. The older version of app is working but if I log out I cannot log back in. iOS devices and Apple TV having these issues

[dhudson1984]

Boooo! Same here. 

[jojojo1]

Same issue here. I am switching to YouTube TV. DirectvNow is full of bugs. Why didnt they test the update before rolling it out. I paid for service and so far the quality of the streams and bugs are ridiculous. I hope Verizon comes out with a better product than this crap.

[jojojo1]

Just got it solved. Click on create a new ID when you log in. Use the new ID you created to log in to the Apple TV app. Goodluck everyone.

[activexvn]

Still can not understood your solution. Pls help

[activexvn]

Still can not understand your solution. Pls help

[VIPER31415]

Has anyone tried updating their Apple TV. When I got home I still had the black DirecTV app. I first went to settings on the Apple TV and checked for a system update. There was an update and after updating the Apple TV the DirecTV app updated itself in under a minute after rebooting. I signed in with no problems. 

[Fiber1477]

Unfortunately no Apple update for me.  No change here, still locked out.

[StephenNJ]

Adding me to .... cannot login to my account on the web site or the app on devices with the upgrade. Called support to add ..... horriable experience very painful  .... they finally said try again in 24 hours .... wonder if they have ever heard of application testing prior to a global rollout ..... or advising on call what is going on .... to add to the list .....another good job AT&T

[awtomlinson]

Same error for me on AppleTV but working on iPhone.  I also can't log into any network app (HBO, ESPN, etc), I get error "Something went wrong!"  I have a feeling it's due to AT&T Access ID.  I have the same ID for 3 different services:  DirecTVNow, connected car and NFL Sunday Ticket streaming.

[Anonymous]

This morning iOS and tvOS, were down for most all of us. I’m sure they were working backend, as this has occurred frequently during the BETA testing phase. All should be up now. 

[Rn4duke]

Same problem. Same error message. Phone access is fine. 

[DarkSkye]

I get error code that says “oops something went wrong please try again later” for the last 2 days. Error code 50001-001

[kevinlarrick]

Since updating the app on my apple TV I continually get this message. "Ready for an even better DIRECTV NOW experience? Sign in at directvnow.com/accounts/sign-in and follow the instructions.  Don't worry, you only have to do this once. [205.16].

[tamaralig]

Same problem as well on regular and beta apps on iPhone, iPad and Apple TV