05-15-2018 8:00 PM
Same here. Seems to be an att access ID migration for me. The older version of app is working but if I log out I cannot log back in. iOS devices and Apple TV having these issues
05-15-2018 8:58 PM
Same issue here. I am switching to YouTube TV. DirectvNow is full of bugs. Why didnt they test the update before rolling it out. I paid for service and so far the quality of the streams and bugs are ridiculous. I hope Verizon comes out with a better product than this crap.
05-15-2018 9:45 PM
Just got it solved. Click on create a new ID when you log in. Use the new ID you created to log in to the Apple TV app. Goodluck everyone.
05-16-2018 2:46 AM
Has anyone tried updating their Apple TV. When I got home I still had the black DirecTV app. I first went to settings on the Apple TV and checked for a system update. There was an update and after updating the Apple TV the DirecTV app updated itself in under a minute after rebooting. I signed in with no problems.
05-16-2018 3:33 AM
Adding me to .... cannot login to my account on the web site or the app on devices with the upgrade. Called support to add ..... horriable experience very painful .... they finally said try again in 24 hours .... wonder if they have ever heard of application testing prior to a global rollout ..... or advising on call what is going on .... to add to the list .....another good job AT&T
05-16-2018 3:45 AM
Same error for me on AppleTV but working on iPhone. I also can't log into any network app (HBO, ESPN, etc), I get error "Something went wrong!" I have a feeling it's due to AT&T Access ID. I have the same ID for 3 different services: DirecTVNow, connected car and NFL Sunday Ticket streaming.
- edited 05-16-2018 4:04 AM
This morning iOS and tvOS, were down for most all of us. I’m sure they were working backend, as this has occurred frequently during the BETA testing phase. All should be up now.
05-16-2018 5:14 AM
I get error code that says “oops something went wrong please try again later” for the last 2 days. Error code 50001-001
05-16-2018 5:18 AM
Since updating the app on my apple TV I continually get this message. "Ready for an even better DIRECTV NOW experience? Sign in at directvnow.com/accounts/sign-in and follow the instructions. Don't worry, you only have to do this once. [205.16].
Visit these related resourcesView DIRECTV NOW Troubleshooting!