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Cant get tv shows


Cant get tv shows

When I go to my directv now using my new roku streaming stick I get a message video is taking longer to load than expected than it comes on for second than it goes to black screen and than it says to check my connection

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Re: Cant get tv shows

Hello @brendalou64

We want you to have the best experience with DIRECTV NOW. Let us know what model of Roku you have and if you are getting any error codes along with the messages.

In the meantime, try troubleshooting your Roku device and your internet connection. Make sure that your device has a good connection to your Wi-Fi.

Greg, AT&T Community Specialist

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