12-05-2016 7:19 AM
12-05-2016 7:19 AM
Does the data used by Directv Now count against the 1 TByte data cap on Uverse internet?
Solved by: Go to Solution.
12-05-2016 1:11 PM
12-05-2016 1:11 PM
Hi @leebob43,
Data free streaming is only available to AT&T Wireless customer's at this time. Go here for additional details on this topic.
Stay tuned for updates as we get information on sponsored data usage.
-DIRECTVNOWCare
Need more help? Search through the DIRECTV NOW Community for great answers. Get diy help with your account, device setup, and streaming with DIRECTV NOW eSupport or contact us 24/7 on chat. Don't forget to follow us on Twitter @directvnowhelp!
01-14-2017 9:13 AM
01-14-2017 9:13 AM
An AT&T reprentative told me that AT&T is moving away from U-Verse TV and I should switch to DirecTVNow. I decided to switch. I was told I had to signup for DirecTVNow first and then call to cancel my U-Verse TV.
My problems started when I called to cancel my TV service. The technician told me that since I was cancelling my AT&T TV, I was now limited to 1TB a month for internet data (I have the Gigapower 100 plan). I told him I wasn't cancelling my TV service but just switching to AT&T's new (better?) TV Service. He told me that AT&T does not consider DirecTVNow a real TV service. I asked if my 1TB data limit would include all the DirecTVNow streaming and he said "Yes".
I am really disappointed AT&T would recommend U-Verse customers switch to a streaming TV service and then put a limit on the data streamed over the AT&T Internet.