08-23-2018 11:12 AM
10-06-2018 7:49 AM
- edited 10-06-2018 3:38 PM
You said "nobody". I am only pointing out that others do get NBC. Have no idea what "local channel 5 NBC" is either. Did you ever verify what locals that you might can receive using the local channel look-up tool located here
10-07-2018 5:23 PM
10-07-2018 5:36 PM
Same question asked again. Are you suppose to be receiving the channel? Have you verified that you can receive the channel using the local channel look-up tool here
What device are you using? Can you see the channel on your mobile (phone) device?
10-08-2018 6:06 PM
According to the local lookup tool, DirecTV Now doesn't carry the NBC affiliate in Salt Lake City, so you can't get it on DirecTV Now. They don't (yet?) carry all network affiliates everywhere. What DirecTV carries is irrelevant to DirecTV Now - they are 2 unrelated services and don't necessarily carry the same locals (or other things). I have no idea if DirecTV or DirecTV Now used to carry that station and stopped for some reason or never carried it, but regardless it apparently isn't there now.
Visit these related resourcesView DIRECTV NOW Troubleshooting!