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DIRECTV NOW on PC (Browser)

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DIRECTV NOW on PC (Browser)

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DIRECTVNOW works best on Google Chrome (50+), but it works on the following browsers:

Note: You may need to download the latest version of the browser to stream.

You can access DIRECTVNOW here.

 

Issues with DIRECTVNOW on your PC?

Disable Your Antivirus and Firewalls

  1. Every virus scanner and firewall is different. Usually, you can locate the program in the taskbar and right click to disable it.

 

Clear Cookies and Cache data 

While cookies and cache help make your Web surfing and streaming experience a little better and quicker, sometimes they also bog things down.  One of the most common ways to freshen up your browser is by clearing the browsing data, such as cookies, cache, and history.

  1. Launch your Web browser.
  2. Press Ctrl+Shift+Delete.
  3. Select the items you'd like to clear from the browsing including your cache and cookies.
  4. Select the Delete or Clear button, depending on your browser type.
  5. Close and re-start your browser and try streaming again.

 

Disable Add-Ons

  1. Chrome - Go to Settings then extensions. A list will appear which check boxes to the right. 
  2. Explorer - Go to Tools then Manage add-ons. Under Show, select All add-ons and then select the add-on you want to turn off.
    Select Disable, and then Close.
  3. Firefox - Go to Menu Then Add-ons. Select the Extensions or Appearance panel. Select the add-on you wish to disable

We recommend disabling all add-ons

 

Streaming Issues

  1. Test hardwired. Disconnect all the devices from your internet connection besides the one.
  2. Move devices away that can cause interference.
    Here are more things to try to improve your connection.

 

Hope this helps. Let us know if you have any other questions.

-DIRECTVNOWCare 

 

Need more help? Search through the DIRECTV NOW Community for great answers. Get diy help with your account, device setup, and streaming with DIRECTV NOW eSupport or contact us 24/7 on chat. Don't forget to follow us on Twitter @directvnowhelp!

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 13
Community Support
Solution
Accepted by topic author Community Support
Accepted by DIRECTVNOWCare
‎11-22-2016 11:34 AM

Re: DIRECTV NOW on PC

If still having issues, here are a few other posts that may help:

 

Fixing Buffering/Streaming issues

Adjusting your Stream Settings

Understanding Error Codes

Understanding Blackouts

Need more help? Search through the DIRECTV NOW Community for great answers. Get diy help with your account, device setup, and streaming with DIRECTV NOW eSupport or contact us 24/7 on chat. Don't forget to follow us on Twitter @directvnowhelp!

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 13
Scholar

Re: DIRECTV NOW on PC

I cannot watch DirecTV Now on my Surface device.  I start my browser (Edge) and it says that "

WHAT THE DEUCE?!
It looks like you’re not using the right browser."
 
What are they talking about?  Edge is the right browser for Windows 10.  I dont know what to do.
Message 3 of 13
Scholar

Re: DIRECTV NOW on PC

I can stream anything from DTV Now on my Windows 8.1 tablet but...

All LIVE channel from Guide got stuck at that purple line in the middle of the screen,

except ABC and NBC channel?!?

Yes, I can watch only ABC, NBC and video on demand things on Windows 7.

 

Anyone got the same problem?

Message 4 of 13
Mentor

Re: DIRECTV NOW on PC

I posted my experiences with Edge and windows 10 but they felt the need to edit and remove what I posted as to how I got it working.

It flat out will not work on Edge, nor is there a win 10 app.  Internet Explorer 11 or Chrome at this point only.

 

On windows 10, Internet Explorer is actually still installed and it does work on that . 

 

To start IE11, type "C:\Program Files\Internet Explorer\iexplore.exe"   from a run box or commmand prompt as it's hidden to promote Edge.  You will probably have to install silverlight. 

Or you could install Chrome.

 

Message 5 of 13

Re: DIRECTV NOW on PC

Clearing the cache on my Chrome browser was the ticket to viewing success for LIVE channels!  Thank you.  However, no one should ever have to stop their anti-virus or firewall as a "solution" as that would open them up to attacks.  Looking forward to receiving my Apple-TV and getting started on my big screen TV. 

Ross Warren

 

Message 6 of 13

Re: DIRECTV NOW on PC

Clearing the cache in Chrome on my Windows 10 PC fixed the issue with not being able to view LIVE channels.  I'm up and running now after my initial frustration. 

Message 7 of 13
Contributor

Re: DIRECTV NOW on PC

Yep. Having a similar problem on my Win 7 / Chrome 50+ machine. Can stream Movies but no live Networks. DirecTV Now support has no solution;-((

Message 8 of 13
Contributor

Re: DIRECTV NOW on PC

Yep. Having a similar problem on my Win 7 / Chrome 50+ machine. Can stream Movies but no live Networks. DirecTV Now support has no solution;-((

Message 9 of 13
Mentor

Re: DIRECTV NOW on PC

Will ATT/DirecTv develop a UWP app for DirecTV Now customers?

Message 10 of 13

Re: DIRECTV NOW on PC

there is inherent BAD PROGRAMMING in the browser interface for DIRECTTV NOW ... 

 

below is what the Chrome Debugger says ... my streaming lasts for 10 to 40 seconds and then pauses ... it is NOT my Internet connection  or my browser ...  it IS in the code for the browser interface ... 

 

Failed to load resource: net::ERR_CONTENT_LENGTH_MISMATCH
(unknown) 2017-03-03 17:26:34.570 [PlayerWrapper] Something went wrong with Shaka. Attempting to continue playback.
s
(unknown) 2017-03-03 17:26:34.570 [PlayerWrapper] J
s
(unknown) 2017-03-03 17:26:34.570 [PlayerWrapper] Error
at b.v (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at new b (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:442:789)
at K.e (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:1062:432)
at K.n.dispatchEvent (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:1188:180)
at K.k.$ (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:1227:193)
at $b.eval (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:1180:7)
at n.invoke (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at Object.onInvoke (preloader.d5c6a420d2fe26611962.bundle.js:3)
at n.invoke (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at e.run (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at polyfills.dc8f32c99c16b07aebfe.bundle.js:5
at n.invokeTask (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at Object.onInvokeTask (preloader.d5c6a420d2fe26611962.bundle.js:3)
at n.invokeTask (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at e.runTask (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at o (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at XMLHttpRequest.invoke (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)

Message 11 of 13

Re: DIRECTV NOW on PC

there is an inherent problem with a 3rd party API in the programming for the browser interface for DirectTV Now ... it is not my browser or my Internet connection ... 

 

below iare the errors from Chrome Debugger ... plainly showing problems with your browser code ... please fix it!

 

 

Failed to load resource: net::ERR_CONTENT_LENGTH_MISMATCH
(unknown) 2017-03-03 17:26:34.570 [PlayerWrapper] Something went wrong with Shaka. Attempting to continue playback.
s
(unknown) 2017-03-03 17:26:34.570 [PlayerWrapper] J
s
(unknown) 2017-03-03 17:26:34.570 [PlayerWrapper] Error
at b.v (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at new b (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:442:789)
at K.e (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:1062:432)
at K.n.dispatchEvent (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:1188:180)
at K.k.$ (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:1227:193)
at $b.eval (eval at e.exports (main.14bace2b7541ac0bf645.bundle.js:5), <anonymous>:1180:7)
at n.invoke (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at Object.onInvoke (preloader.d5c6a420d2fe26611962.bundle.js:3)
at n.invoke (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at e.run (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at polyfills.dc8f32c99c16b07aebfe.bundle.js:5
at n.invokeTask (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at Object.onInvokeTask (preloader.d5c6a420d2fe26611962.bundle.js:3)
at n.invokeTask (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at e.runTask (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at o (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)
at XMLHttpRequest.invoke (polyfills.dc8f32c99c16b07aebfe.bundle.js:5)

Message 12 of 13
Scholar

Re: DIRECTV NOW on PC

Or click on the three dots in the upper right corner of the Edge browser and look for the "run as IE11".

Message 13 of 13
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