- edited 06-18-2018 8:44 AM
When will my device or preferred browser be compatible? We're always working to bring this experience to more folks. At this time, we do not have information on if or when other devices will be added.
Note: DIRECTV NOW does not support rooted or jailbroken devices—that is, phones, tablets, or other devices from which users have removed carrier restrictions to gain extra controls.
Need more help? Search through the DIRECTV NOW Community for great answers. Get diy help with your account, device setup, and streaming with DIRECTV NOW eSupport or contact us 24/7 on chat. Don't forget to follow us on Twitter @directvnowhelp!
Solved by: Go to Solution.
- edited 06-18-2018 8:46 AM
For more information about DIRECTV NOW Supported Devices, check out our Support Page: Compatible Devices and Browsers with DIRECTV NOW
11-30-2016 7:08 AM
I've already determined that , apparently Edge browser and Firefox appear to be incompatible with DirecTV Now. I did get the service up and running on Windows 10's hidden old browser, Internet Explorer 11. (get to a command prompt and type iexplore.exe , it'll pop up. )
My question is , do you plan compatibility with Microsoft's Edge browser, or at least a Windows 10 universal app ? Using an old browser at the end of it's life seems like a step backwards.
11-30-2016 8:22 AM
Use the following to get the iOS App & AppleTV App
Install iOS App Using The Direct Link - https://itunes.apple.com/us/app/directv-now/id1136238277?mt=8
Install the app using the direct link until Apple's App Store index's the new app and it appears in search.
To get it on Apple TV, use the steps below once you have it installed on an iOS device like an iPhone / iPad.
1. Open the AppleTV App Store
2. Go to "Purchased" at the top of the store.
3. Choose "DirecTV Now" and "Get"
That should get it on your device. If you downloaded it to your iOS and have auto App download turned on for the AppleTV, it should also be already download to your AppleTV, but this is a work around until search is working for those that don't have an iOS device.
11-30-2016 9:05 AM
Any idea when casting to Chromecast from an iOS device is going to be available? I was super stoked to sign up to this service, now I can't cast to my Smartcast TV unless I have an android device. Really disappointed that feature would be left out for iOS devices.
11-30-2016 9:08 AM
If Chrome (50+) is supported why does the site send me to an unsupported browser page? I am using Google Chrome version 53 on Ubuntu Linux.
11-30-2016 12:35 PM
Visit this link for DIRECTV NOW supported browsers and devices. As additional compatibility comes available we will update this information. Thank you for reaching out to our community.
11-30-2016 1:25 PM
Do you plan to offer an App for an Amazon Fire Tablet. I just signed up and would have assumed that you would have a Fire Tablet App since you are providing a Fire TV free of charge. Much to my dismay you do not offer an app for the Tablet and it does not list a future support in the FAQ's. Thanks
11-30-2016 1:59 PM
I'm running into a number of problems and would like some assistance as cast-enabled Vizio SmartCast Displays were specifically said to be supported according to the press release (see end of post for press release quote).
Here are my issues:
1). The Vizio tablet remote cannot run the DirecTV Now app. The guide never loads and it is completely unable to cast. Location is turned on.
2). I can get both a Lollipop tablet and a Marshmallow phone to load the app and initiate a cast, but...
3). When casting from the above-mentioned devices to the Vizio SmartCast display, a continous 5-10 second loop is displayed of whatever program is selected.
4). I also tried casting to an NVIDIA Shield. Most of the time, the cast is not successful at all (I get a circular blue dot loading screen). However, even when a cast does start, the image is pushed off the screen (channel logos cut in half, etc.) due to excessive overscan.
Here is the excerpt from the press release:
"DIRECTV NOW will be available at launch through the following:
Amazon Fire TV and Fire TV Stick
Android mobile devices and tablets
iPhone, iPad and Apple TV
Chromecast (Android at launch; iOS in 2017)
Google Cast-enabled LeEco ecotvs and VIZIO SmartCast Displays
Internet Explorer, Chrome and Safari web browsers"
11-30-2016 2:12 PM
11-30-2016 2:28 PM
I got it to work by using a User Agent spoofer and setting directvnow.com to see the following UserAgent:
"Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/Chrome/54.0.2840.100 Safari/537.36"
Check out more details here: https://www.reddit.com/r/DirecTVNow/comments/5fqveh/linux_workaround/
11-30-2016 2:30 PM
11-30-2016 2:50 PM
Safari has Silverlight installed, but the screen goes black and advises me to (re)install Silverlight. I went to Security in Safari & enabled Silverlight plugin, restarted, but am still getting the "install Silverlight" message. Silverlight works fine with Netflix, and the plugin is enabled for DirectTV now...