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Apple TV Generation 3 issues

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Teacher

Apple TV Generation 3 issues

I went onto my Apple TV (Gen 3) to stream my newly subscribed Directv Now since it says that was one of the ways to view. However, I do not see the app on my Apple TV. I went to software update and it says that it is up to date. What do I need to do to get the application onto my Apple TV. 

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Message 5 of 52
Contributor

Apple TV 4th Gen Directv Now App

I am unable to locate the Directv Now app on iTunes. Anyone know when it's going to be available?

Message 1 of 52
Contributor

Re: Apple TV 4th Gen Directv Now App

Totally agree, cannot find on apple tv app store at all..

Message 2 of 52
Mentor

Re: Apple TV 4th Gen Directv Now App

I was able to find the DirecTv app on my phone.  Not sure about the AppleTV app yet as I havent been home to verify if its there.

Message 3 of 52
Mentor

Re: Apple TV 4th Gen Directv Now App

Here's a work around for getting the App on AppleTV if you already have it installed on a iOS device like an iPhone / iPad. 

1. Open the AppleTV App Store

2. Go to "Purchased" at the top of the store.

3. Choose "DirecTV Now" and "Get"

 

That should get it on your device. If you downloaded it to your iOS and have auto App download turned on for the AppleTV, it should also be already download to your AppleTV, but this is a work around until search is working for those that don't have an iOS device.

Message 4 of 52
Teacher

Re: Apple TV Generation 3 issues

DirecTV Now will only work on 4th Generation Apple TV, not 1st, 2nd or 3rd.

 

Message 6 of 52
Mentor

Re: Apple TV Generation 3 issues

I believe you need a Gen 4 Apple TV to use the DirecTV Now service. You can only install App Store apps on Gen 4 or later Apple TV.

Message 7 of 52
Teacher

Re: Apple TV Generation 3 issues

I didn't see anything stating that Apple Gen 3 will not work during signing up. It just says you can stream on Apple TV. That would be a pretty important information to include prior to sign up. I hope that is not the case. 

Message 8 of 52
Teacher

Re: Apple TV Generation 3 issues

I spoke with an At&t representative regarding this issue and the person verified that Apple Gen 1, 2 and 3 will not have the Directv Now app available to stream. You MUST have Apple TV (Gen 4). 

Message 9 of 52
Contributor

Apple TV 3rd Generation - how to stream?

How do I stream Directv Now on Apple TV 3rd generation?

Message 10 of 52
Teacher

Re: Apple TV Generation 3 issues

It was listed under their devices page (not super easy to find) so I knew it going in (that only 4th Gen would work). Which is why I bought the three months up front plan (to get a free one). I have 4 Gen 3's in my house now, so none of them will work.

 

Which sucks.

 

: (

 

Message 11 of 52
Teacher
Solution
Accepted by topic author
Accepted by Jiangbang
‎11-30-2016 1:19 PM

Re: Apple TV Generation 3 issues

Below you will find all the devices available for Directv Now. Unfortuantely Apple TV (3rd Generation) is not included. 

Compatible Devices:

  • Amazon Fire TV
  • Amazon Fire TV Stick
  • Apple TV (4th generation)
  • AndroidTM phone 4.4 and higher
  • Android tablet 4.4 and higher
  • Chromecast (for Android only)
  • iPad iOS 9 and higher
  • iPhone iOS 9 and higher
  • iPod Touch version 9 and higher

Compatible Browsers:

  • Internet Explorer 11+ for Windows 8 or higher
  • Chrome 50+
  • Safari 8+

Note:  You will be prompted to download the Silverlight plug-in when you first stream using a web browser.  If you experience issues while streaming with the Safari browser, we recommend using Chrome to stream DIRECTV NOW.

Not Yet Available:

  • Chromecast (for Apple iOS)
  • Roku
 
Message 12 of 52
Tutor

Apple tv 2nd/3rd Gen

How do I get the DTVGO app on a gen2/gen 3 device? Do I need to buy all new apple tv's or cancel? 

Message 13 of 52
Mentor

Re: Apple tv 2nd/3rd Gen

Yes, it must be a 4th Gen or later Apple TV to work.

 

What devices and browsers can be used with DIRECTV NOW?

You can stream DIRECTV NOW content online with most Internet browsers or with TV streaming devices, smartphones and tablets. The devices and browsers listed below are compatible with DIRECTV NOW.  Additional devices will be added as they become available.

Compatible Devices:

  • Amazon Fire TV
  • Amazon Fire TV Stick
  • Apple TV (4th generation)
  • AndroidTM phone 4.4 and higher
  • Android tablet 4.4 and higher
  • Chromecast (for Android only)
  • iPad iOS 9 and higher
  • iPhone iOS 9 and higher
  • iPod Touch version 9 and higher

Compatible Browsers:

  • Internet Explorer 11+ for Windows 8 or higher
  • Chrome 50+
  • Safari 8+

Note:  You will be prompted to download the Silverlight plug-in when you first stream using a web browser.  If you experience issues while streaming with the Safari browser, we recommend using Chrome to stream DIRECTV NOW.

Not Yet Available:

  • Chromecast (for Apple iOS)
  • Roku
Message 14 of 52
Teacher

Apple TV providers list

DirecTV is there, but not DirecTV now.  Will you be adding it?

 

Also, will you be integrating into the TV app and the siri live-tv feature?

Message 15 of 52
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