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DIRECTV NOW Error Messages
Learn what DIRECTV NOW Error Messages mean.

What does that Error Message mean?!?

We know that it can be hard to decipher error messages - especially when some messages might have changed! That's why we put this page together for you.

Follow these links for helpful tips on the meanings behind DIRECTV NOW Error Messages and how to fix them so you'll be back up and streaming in no time!

Latest messages about DIRECTV NOW troubleshooting

No connection with one TV

I have 2 out of 3 TVs working. That means getting reception and all channels. The one TV I can't get anything on it except the flo...
by lsthomas on Jan 13, 2019 1:24 PM
1 1 Reply 78 Views
78 Views

Recorded programs deleted

Recorded 5 programs between Tuesday and Wednesday. On Friday, I attempted to play them back and when I clicked on each one to repl...
by aporter5 on Jan 11, 2019 6:15 PM
5 5 Replies 116 Views
116 Views

Cloud DVR Issue - Recording has no audio

I am recording CBS's Late Night Show with Stephen Colbert. (Other channels are working fine. I am not sure if this issue is specif...
by Employee on Jan 9, 2019 11:55 AM
5 5 Replies 196 Views
196 Views

account locked

My account has been locked for requesting too many temporary passwords. How do I get back in
by William1965 on Jan 9, 2019 10:42 AM
1 1 Reply 93 Views
93 Views

Some channels suddenly not available for recording

Starting in the last day or two, my directtv now app will not let me record shows on certain networks like msnbc. I can watch the ...
by rogerslb on Jan 3, 2019 5:58 AM
3 3 Replies 222 Views
222 Views

Direct TV on Samsung picture issue

When I choose Direct TV Now app on Samsung TV (via Amazon Fire Stick), the programs loads correctly. But then almost immediately i...
by Piper2 on Dec 30, 2018 5:51 AM
1 1 Reply 149 Views
149 Views

endless loops of being unable to log onto direct tv

I am unable to log on to my direct tv account. When I log onto direct tv it recognizes me as an att customer and ask me to enter m...
by mithier on Dec 29, 2018 5:11 PM
1 1 Reply 131 Views
131 Views

Receiving Charlotte NC not Atlanta GA for local feeds

About two weeks ago we suddenly started getting the news channels for Charlotte NC on Fox, ABC, CBS, NBC etc. The problem would ro...
by Moeman55 on Dec 28, 2018 7:14 AM
10 10 Replies 261 Views
261 Views

Cant get tv shows

When I go to my directv now using my new roku streaming stick I get a message video is taking longer to load than expected than it...
by brendalou64 on Dec 22, 2018 8:54 PM
1 1 Reply 172 Views
172 Views

Loss of local channels

what is the owner of this program doesnt allow it to be streamed to your location?
by Jtaylo on Dec 22, 2018 4:53 AM
2 2 Replies 181 Views
181 Views

error message

I keep getting a message saying “This content is not authorized.” This happens when I’m watching live TV or a recorded show. I nee...
by lsfant on Dec 20, 2018 10:15 AM
0 0 Replies 123 Views
123 Views

will not allow me to acknowledge the agreement when i try to add channel.

i select directv now and select add channel and it comes up with a message to acknowledge the agreement but it will not add direct...
by Queengate8 on Dec 8, 2018 12:03 PM
1 1 Reply 338 Views
338 Views
by Queengate8 on Dec 8, 2018 11:54 AM
1 1 Reply 182 Views
182 Views

Reactivate subscription

Downloaded app on phone to stream on two devices. It works perfectly. Downloaded it to my tv and when I login in tell me “welcome ...
by Dewhurst432 on Nov 29, 2018 7:31 AM
1 1 Reply 204 Views
204 Views

Something went wrong 10025-001

Why am I getting this error? Is there a catalog of error codes to help figure these out!
by Roarx4 on Nov 26, 2018 3:18 PM
2 2 Replies 692 Views
692 Views
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