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DIRECTV NOW Error Messages
Learn what DIRECTV NOW Error Messages mean.

What does that Error Message mean?!?

We know that it can be hard to decipher error messages - especially when some messages might have changed! That's why we put this page together for you.

Follow these links for helpful tips on the meanings behind DIRECTV NOW Error Messages and how to fix them so you'll be back up and streaming in no time!

Latest messages about DIRECTV NOW troubleshooting

Something went wrong error message on firestick

We just got the dtvn service yesterday along with a firestick, the new one with Alexa voice remote. Our dtvn app won’t work. It le...
by Vicelyse on Oct 15, 2018 4:48 AM
8 8 Replies 338 Views

Your TV subscription does not include this channel

I have the Live A Little Direct TV Now package and when I try to sign into certain apps on my Apple TV like Bravo and E! I get the...
by Missjennijo on Oct 13, 2018 4:27 PM
1 1 Reply 133 Views

black screen, no playback

When I try to play a recorded hour of tv, it won't play, just says I have internet connection issues, which I don't.
by diprectvnow on Oct 10, 2018 4:52 PM
1 1 Reply 124 Views


We have been losing our audio off and on for the last three days. What is going on? I have checked connections , speeds and reset ...
by baglady on Oct 9, 2018 11:37 AM
1 1 Reply 130 Views

Every channel "not available in your current location" on AppleTV

With the latest update, every channel (not just cbs, fox, abc, nbc) has the message "This program is not available in your current...
by annettejon on Oct 8, 2018 7:06 PM
12 12 Replies 447 Views

DTVNow Subscription on some movies?!?!

So I have the DTVNow Subscription that I pay and when I go to watch some movies it won't let me play, it says subscribe. When I cl...
by Brigida_88 on Oct 8, 2018 6:18 AM
2 2 Replies 109 Views

Directtv now

Watching Dorect tv now via Firestick in LR. Going to bed, turned tv off in LR. In bedroom try to log in to Direct Tv Now using a d...
by Mes1003 on Oct 7, 2018 8:14 PM
1 1 Reply 126 Views

Second tv

Directv will not load on second tv. No problem with tv in living room 
by Moopil1 on Oct 5, 2018 4:51 PM
8 8 Replies 276 Views

Black screen

Directv now on fire stick. I can hear the program however the screen is black. It isn’t my tv because the other apps work properly...
by KSgirlnCO on Oct 2, 2018 7:42 PM
1 1 Reply 200 Views

? Groundhog day

I started watching CBS Big Bang Theory 800pm and about half way thru the show it started buffering and repeating the same part ove...
by JanLeigh on Sep 27, 2018 6:26 PM
0 0 Replies 181 Views

upgrade in package change results in loss of access to channels

I updated my package to add additional channels and now the exisitng channels that are still included in the more expensive packag...
by cmeadows on Sep 27, 2018 7:28 AM
1 1 Reply 178 Views

Directvnow now Roku issues

So, today I signed up for directvnow and received a Roku stock for prepaying my first month. Upon arriving home I set everything u...
by Kridzy on Sep 25, 2018 8:19 PM
1 1 Reply 316 Views

DVR did not record entire program

I recorded a couple of shows tonight on CBS and neither recorded the full episode. Both seem to skip through and only caught 15-17...
by ObiRon10s on Sep 24, 2018 9:30 PM
1 1 Reply 228 Views

can’t record ABC

As of wed 9/19, I can no longer record ABC. Using Apple TV. Though I have the option & I can see the REC highlighted and can click...
by landitjlb on Sep 21, 2018 11:27 AM
3 3 Replies 377 Views

Error message

I can be watching a program on one TV in the house and decide to move to the bedroom to finish watching the show and I get an erro...
by majicdreamer on Sep 17, 2018 7:05 AM
3 3 Replies 297 Views
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