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DIRECTV NOW Error Messages
Learn what DIRECTV NOW Error Messages mean.

What does that Error Message mean?!?

We know that it can be hard to decipher error messages - especially when some messages might have changed! That's why we put this page together for you.

Follow these links for helpful tips on the meanings behind DIRECTV NOW Error Messages and how to fix them so you'll be back up and streaming in no time!

Latest messages about DIRECTV NOW troubleshooting

Watch DIRECTV now showing Sorry we ran into a problem, please restart the video player

Trying to watch online, in the US, on PC with Win 7. Up until a couple of weeks ago the player worked great with both Chrome and I...
by stoppnpux on Nov 18, 2018 9:39 PM
0 0 Replies 2 Views

been getting charged for something that I haven’t signed up for

Have been getting charged for direct tv now for past 11 months haven’t known about it cause it has been directly debited out of my...
by Trishalashah on Nov 9, 2018 2:07 PM
1 1 Reply 150 Views

Error This video had some trouble loading. Please try again later.

This is all I get for the last week using chrome. I tried everything but nothing will load! Fire stick works fine though.
by cjMcT8 on Nov 2, 2018 2:41 PM
0 0 Replies 184 Views

Playback error message

I am trying to watch tv from my iPhone which any other day will give me no problems but for the last couple days it has been sayin...
by Solo23 on Nov 2, 2018 10:59 AM
1 1 Reply 160 Views

Audio on directtv now app is stuttering

Sound on phone app for direct tv now stutters
by Yarddawg on Oct 24, 2018 3:42 PM
1 1 Reply 263 Views

After last upgrade Oct 2018 Direct TV now requires Android devices to use gps location

After the last upgrade around October 21, 2018, Direct TV Now requires Android phones and tablets to use high accuracy [gps] locat...
by Tomd853 on Oct 23, 2018 8:20 AM
2 2 Replies 363 Views

Something went wrong error message on firestick

We just got the dtvn service yesterday along with a firestick, the new one with Alexa voice remote. Our dtvn app won’t work. It le...
by Vicelyse on Oct 15, 2018 4:48 AM
9 9 Replies 845 Views

Your TV subscription does not include this channel

I have the Live A Little Direct TV Now package and when I try to sign into certain apps on my Apple TV like Bravo and E! I get the...
by Missjennijo on Oct 13, 2018 4:27 PM
5 5 Replies 706 Views

black screen, no playback

When I try to play a recorded hour of tv, it won't play, just says I have internet connection issues, which I don't.
by diprectvnow on Oct 10, 2018 4:52 PM
1 1 Reply 393 Views


We have been losing our audio off and on for the last three days. What is going on? I have checked connections , speeds and reset ...
by baglady on Oct 9, 2018 11:37 AM
1 1 Reply 383 Views

Every channel "not available in your current location" on AppleTV

With the latest update, every channel (not just cbs, fox, abc, nbc) has the message "This program is not available in your current...
by annettejon on Oct 8, 2018 7:06 PM
13 13 Replies 1082 Views

DTVNow Subscription on some movies?!?!

So I have the DTVNow Subscription that I pay and when I go to watch some movies it won't let me play, it says subscribe. When I cl...
by Brigida_88 on Oct 8, 2018 6:18 AM
2 2 Replies 295 Views

Directtv now

Watching Dorect tv now via Firestick in LR. Going to bed, turned tv off in LR. In bedroom try to log in to Direct Tv Now using a d...
by Mes1003 on Oct 7, 2018 8:14 PM
2 2 Replies 363 Views

Second tv

Directv will not load on second tv. No problem with tv in living room 
by Moopil1 on Oct 5, 2018 4:51 PM
8 8 Replies 593 Views

Black screen

Directv now on fire stick. I can hear the program however the screen is black. It isn’t my tv because the other apps work properly...
by KSgirlnCO on Oct 2, 2018 7:42 PM
1 1 Reply 439 Views
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