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Direct tv now

We were misinformed the amount for Directv Now and decided to cancel.  How do you get back the $19.95 they charged you?

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ACE - Expert

Re: Direct tv now

You don't. There are no refunds. The service is a month-to-month pre-paid no contract service.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
ACE - Master

Re: Direct tv now

I'm not sure what they charged you $19.95 for, I'm not aware of any DTVN product or service that costs $19.95.

Could this have been a $20 "hold" placed on your account to verify it's valid? If so, such holds drop off after a day or two.

In any case, if you want to cancel you have to do it yourself:

https://www.att.com/esupport/article.html#!/directv-now/KM1254070?isreauth=true&gsi=bEiStVj9

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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