09-11-2019 11:03 AM
We did a remodel of our house and moved into the garage during construction. we had the dish and router moved to the garage.
we are now ready to move back into the house and need the router moved back into the house but want to keep the dish on the garage and keep the tv in the garage hooked up.
how do I schedule someone to confirm this will work and also do the relocation of the router and hook up the tvs in the house?
09-11-2019 11:09 AM
directv does not have a router, call your internet provider for that
for the tv schedule a service call, it will not be free
cost will depend what need to be done
09-11-2019 11:22 AM
ATT is the provider- needed someone from directv to move the dish and hook up the tv and needed someone from att to hook up the "router" .
is there someone that can do both of these tasks at the same time?
can I schedule a service call on line?
09-11-2019 11:28 AM
nope, you will need 2 separate techs
and you need to call customer service to have it done
09-11-2019 11:34 AM
If I have the router installed in the house and the garage is to far away for the genie to pick up , do I need a router for the garage and one for the house?
Is there a consultant for ATT/directv that i can schedule to see what i want is feasible before I schedule to have the work done?
09-11-2019 11:42 AM
the genie does not NEED the router, have the router moved, then the genie