Helpful Links

genie remote doesn't work

Contributor

genie remote doesn't work

Changed to whole house DVR last week and new remote in one of the bedrooms worked perfectly until this morning. It is now simply dead. No keys respond. No lights come on. The batteries are good. There isn't a model number on the remote.

692 Views
Message 1 of 2
Employee

Re: genie remote doesn't work

What is the receiver model number.?

What is the remote model number? It in the top left corner of the remote it should be RC7x or RC6x

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Announcements

Need immediate assistance with your bill or technical issue? Don’t wait, Click here to chat with us. You can also check out some helpful articles below!

Additional Support