cinema connection kit

Tutor

cinema connection kit

i spent over an hour today trying to set up my cinema connection device for direct tv...but the tech support person was unable to help me.  he had me connect the coaxial cable from the wall into the kit and then the kit directly into the directv receiver... on my tv screen displayed the message  "no signal". 

when i reconnected the wired directly back into the receiver i was able to again watch tv fine.

 

i have wireless internet with the router set up in my office at home. the tv in the living room has the main direct tv receiver and i have two other smaller receivers, one in my office and the other in my guest bedroom..

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Message 1 of 22
Contributor

Re: cinema connection kit

The kit is actually installed at your router.  The coax from the cinema kit needs to go to the wall.  Then the Ethernet cable goes to the router.  The wall connection that you use needs to be connected to the system so the internet signal can be fed through the coax.  If you are not sure just connect it and if you get signal you will know. The easiest way to tell if you have an internet connection is by pushing the right arrow on the Directv remote.  This should open up the gadgets.   If you need to split the line make sure you use an approved splitter or the satelight signal may not get through to the receiver.  Hope this helps

Message 2 of 22
ACE - Master

Re: cinema connection kit

Press the DASH key does it come back as SWM connected?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 22
Expert

Re: cinema connection kit

Please disregard post #2 as it does not apply to this situation.  User Grim944 is referring to a hard wired DECA BB adapter and the original poster in this case has a W-CCK wireless adapter which does connect using the coax IF the system is SWM.  Answer the question in post #3 and someone will respond with instructions.

Message 4 of 22
Employee

Re: cinema connection kit

SInce your router is in the Office and you have a DirecTV receiver/client there, it is highly recommended that a tech come and install the much reliable DECA BB that post #2 references then the wireless version

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 22
Contributor

Re: cinema connection kit

@DCD Since dhk217 stated how he was instructed to connect it is why I gave instructions on the cck coax. The post only states that it is a cck kit not if it is wireless or not. It does state he has a wireless router though.

Message 6 of 22
Expert

Re: cinema connection kit

Quote: Originally Posted by grim944 
@DCD Since dhk217 stated how he was instructed to connect it is why I gave instructions on the cck coax. The post only states that it is a cck kit not if it is wireless or not. It does state he has a wireless router though.

The original poster has a wireless adapter.  The telling clue is that he has coax connected both in and out.  Your instructions were for a hard wired adapter.  This was not intended to denigrate your post in any way, but discussing a hard wired adapter with a user with a wireless adapter is confusing to say the least.

Terminology is important in these cases.  The wireless adapter is a W-CCK and the hard wired model is a DECA-BB.

Message 7 of 22
Expert

Re: cinema connection kit

Quote: Originally Posted by grim944 
@DCD Since dhk217 stated how he was instructed to connect it is why I gave instructions on the cck coax. The post only states that it is a cck kit not if it is wireless or not. It does state he has a wireless router though.

I judge the poster has a wireless adapter due to having a coax in and out connection.  Posting instructions for a wired adapter would be totally confusing to him to say the least.  I did not intend to denigrate you in any way but do want to give the poster the correct info.

 

Terminology is real important in these cases.  The wireless adapter is a W-CCK or simply CCK and the wired adapter is a DECA-BB.

Message 8 of 22
Tutor

Re: cinema connection kit

hey all thank you for all your help...

 

i just checked and when i press the DASH key it does come back as "SWiM connected" whatever that means...

 

the model of the CCK is DCAW1R0-01

 

what should i do?

Message 9 of 22
Employee

Re: cinema connection kit

Connect the CCK-W as the attachment shows and do the following 

 

try holding the reset button on the back of the CCK-W for 30 seconds.  then on your HDDVR press

 

MENU ➜ SETTINGS & HELP ➜ SETTINGS ➜ NETWORK SET UP ➜ RESTORE DEFAULTS ➜ CONNECT NOW ➜ GET CONNECTED ➜ WIRELESS.  the receiver will then scan for Wi-Fi networks and should d find yours.  once it finds your SSID, select your network name.  if your network is secured, it will ask you to type in your password.  if successful, you will get a message that says "congratulations, your receiver is connected to the internet"  Note that your SSID and/or password cannot have any spaces and/or special characters


Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 10 of 22
Tutor

Re: cinema connection kit

Ok. But first I need to install the cck in my office where my Internet router is... Correct? Not at my tv where the main receiver is? How do I do this step?
Message 11 of 22
Employee

Re: cinema connection kit

The CCK-W can be installed any where in the DirecTV coax tree, but since you have a receiver in the office, I would install it there.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 12 of 22
ACE - Master

Re: cinema connection kit

The "TO SWM" connects to the coax that is already connected to the receiver then a short coax goes to the other port and then to the receiver.   

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 22
Employee

Re: cinema connection kit

Quote: Originally Posted by shannon1 

The "TO SWM" connects 


It actually labeled "towards LNB" 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 14 of 22
Tutor

Re: cinema connection kit

hi. i tried everything you said...

 

i have the cck hooked up to the receiver in my office where my router is.

 

when i went through the steps on my tv it would only let me get as far as restore defaults....connnect now was not an option. i tried pressing test connection instead and it says no internet could be detected...

Message 15 of 22
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