Unable to fast forward during commercials

Tutor

Unable to fast forward during commercials

I have the HR44-700 Genie and mostly watch recorded TV series. I just found that I could not skip commercials while watching "Marriage" recorded from the FX channel. An error message appears that says "this program cannot be fast-forwarded". Has the forward skip function been removed in a recent update? This appears to only happen on video recorded from FX.

Message 1 of 14

Re: Unable to fast forward during commercials

Did you record this from live TV or

The on demand channel.

Message 2 of 14
Tutor

Re: Unable to fast forward during commercials

It was recorded from live TV. It is a new series (actually called "Married") that just started on the FX channel. No problem fast forwarding on other recorded series. I suspect that it is the result of some deal between FX and Directv. If the trend continues, it will kill my interest in owing a DVR.

Message 3 of 14

Re: Unable to fast forward during commercials

I think its more fx than anybody else.

Message 4 of 14
Tutor

Re: Unable to fast forward during commercials

The "This program cannot fast-forward" appears just above the time line at the bottom of the screen not in the video itself. Seem to me that Directv has permitted FX to imbed a code that brings the message up and disables fast-forward. I would like to know who is responsible and wonder if we will see this on other channels as well.

Message 5 of 14

Re: Unable to fast forward during commercials

I think it has to do with first run new series.Just my conspiracy theory advertisers wanting to make sure people see the stuff they paid for you to see.

Message 6 of 14
ACE - Expert

Re: Unable to fast forward during commercials

While common on the OnDemand downloads, this is the first I've heard of the live channel recording restricting fast forwarding.  Have you tried resetting the HR44 (red button behind front panel access card door)?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 14
Tutor

Re: Unable to fast forward during commercials

Did the red button reset... no change in the fast forward problem. Cnnot fast forward anytime during the playback (not just commercials).  Show was recorded live on 8/12.

Message 8 of 14
Contributor

Re: Unable to fast forward during commercials

Message 9 of 14
Employee

Re: Unable to fast forward during commercials

Nope. No lie. Everything there is accurate.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 10 of 14
ACE - Guru

Re: Unable to fast forward during commercials

If you set the Genie to Record a Season or Series from the Menu (There is a SW issue) It will Record all Shows either broadcast live or from On demand (internet) so It's Possible depending on the Channel -That you were watching a Downloaded show and (example) NBC Shows Downloaded will Disable FF & RW on content.

Selecting a Show from the Guide (and) Pressing the Record button twice will insure it will only record the Series when Shown over Sat (Live) Allowing FF & RW to be Done.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 14
Contributor

Re: Unable to fast forward during commercials

The TV series in question is "The Big Bang Theory". I selected it from the

guide, and pressed the record button twice to record all episodes. Watching

older recorded episodes I was able to FF and RW without a problem. On the

current episodes I could not FF or RW and the window would pop up telling

me those features had been disabled. My point is this. If Directv is going

to advertise that I can " skip the boring bits when you’re watching a

recorded show? You can do that too." , then they need to put a disclaimer

stating that some networks will disable those features.

On Fri, Feb 27, 2015 at 9:48 AM, gl1800 <directv-admin@forums.directv.com>

Message 12 of 14
ACE - Expert

Re: Unable to fast forward during commercials

I've never seen this issue with any regular satellite channel recordings, only some of the OnDemand downloads disable FF.  If you're sure this is happening with regular satellite channel recordings, try resetting your DVR (red button behind front panel access card door).

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 14
Guru

Re: Unable to fast forward during commercials

I can FF in the most recent episode of that show.

Message 14 of 14
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