12-27-2017 9:10 PM
I recently has the direct tv installed in my home. For Christmas we purchased a new tv so we moved the old one to the bedroom. I called myself reprogaming the remote but it only programmed the tv. Now I'm stuck on the same channel with no options. How do I troubleshoot the remote to the Genie Mini also?
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12-27-2017 9:13 PM
If it's an RC7x remote model, try resynchronizing to your Genie by pressing MUTE + ENTER for several seconds.
12-27-2017 9:19 PM
You're very welcome. Enjoy!
07-06-2018 11:26 AM
I came home from a trip out of town for 2 days and the tv in my bedroom shows a blank gray scree. I've reset the mini genie, unplugged it, and used the mute/enter buttons to reset as well. The guide or channel listings show up but with a blank screen in the upper left corner where there would normally be a picture. The same issue occurred in my den but pressing the reset button on the genie worked. For some reason none of the suggestions have not worked for the bedroom.