The iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max & Apple Watch Series 5 are available now!
If you're having trouble with your DIRECTV remote control, we'll be happy to help! Please see the links below for more information.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.
Go to Solution.
Please use the links in this post to find all the information you may need on troubleshooting your remote control:
Troubleshoot your DIRECTV remote control eSupport
Universal and Genie remote guide (PDF, 1.55MB)
Order a new or replacement DIRECTV remote control
If you have any questions, please don't hesitate to ask using the "Ask a question" button above.
If you're having trouble with your DIRECTV remote control, follow the steps on this article to get your remote up and running again.
Visit these related resources
If your DIRECTV account has recently moved into myAT&T, let us help you manage your DIRECTV account in myAT&T.