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Sudden problem w/RC71 remote.


Sudden problem w/RC71 remote.

I have the Genie system w/the HR44 as the main receiver.  My remote suddenly stopped controlling the receiver one day.  Changed the batteries and still, nothing.  I reset the remote, which got it working, but only for the receiver.  Each time I hit the Mute/Enter combo, it tells me that my remote cannot be programmed.  I tried going through the Settinga menu, but I keep getting stuck in a RF/IR loop...I never get the option to enter the tv code or anything.  I can't figure out why it would all of the sudden not work.  Everything works fine on the's just the main.  I've poured through these forums, and can't find any other ideas.  Anyone? 

Message 1 of 3

Re: Sudden problem w/RC71 remote.

might be a defective remote, call DirecTV for a replacement

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3

Re: Sudden problem w/RC71 remote.

If they won't give you one they're $5.99 on Amazon.

Message 3 of 3
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