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Rescheduled twice

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Rescheduled twice

I waited for 12 hrs on my rescheduled appt.just to get a text that it was going to be rescheduled again this makes twice and i spent 7am to 7pm waiting on tech just to have to wait 2 more days. I am very unsatisfied at this point 

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Re: Rescheduled twice

Hi @Jb0666!

Thank you for reaching out to us here, we apologize for any inconvenience you may have experience during the rescheduling of your tech appointment. We'd love to look into this for you here! To fully assist with this issue further, we will need to look over your account and concern in more detail.

I am sending you a private message (PM) to help in this matter. Please check and reply to my message. I look forward to your response and the opportunity to help you!



Yetty, AT&T Community Specialist


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