I recently decided to come back to Directv after moving to Suddenlink. I was excited to come back and felt like I would be welcomed.
I scheduled my installation for the first available date. The date came and the installer didn’t show, during the scheduled time frame 8-noon. I finally got a call and asked if he could come at 1:30? I said that I would wait. He gave a lame excuse about a flat tire. 1:30 came and went and still no installer. I called and left vm but never got a call back. He finally knocked on my door between 7-8 pm. I asked him to come back the following morning because I didn’t want him there installing for several hours while I’m trying to get family fed and ready for bed. He promised he’d be there at 8 am the next morning. The next morning 8 came and no installer. He never called! If this is who represents Directv these days I would rather stay with Suddenlink.