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RC71 for Genie Mini doesn't work every other day

RC71 for Genie Mini doesn't work every other day

I reprogram it as instructed. Get it all set up and two days later it doesn't work again. Batteries are fine.

I have to go through the process all over again every other day. Cannot figure out what is going on. Please advise. Thank you.

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Message 1 of 8

Re: RC71 for Genie Mini doesn't work every other day

Are we talking reciever functions or tv volume

Message 2 of 8

Re: RC71 for Genie Mini doesn't work every other day

I would reset your remote to ir

Mode unless rf is completely needed in your situation

Hold mute and select wait for

Flashes 961 channel down

Message 3 of 8

Re: RC71 for Genie Mini doesn't work every other day

All functions. I thought my kids might be messing with it so after I fixed it the last time I hid it but still same issue.

Its just non responsive for any functions. Lights blink red and then green 4 times and nothing happens. This has been going on ever since I got it 2 months ago.

Message 4 of 8

Re: RC71 for Genie Mini doesn't work every other day

Sounds defective ive seen alot of defective rc71 remotes straight out the package

Message 5 of 8

Re: RC71 for Genie Mini doesn't work every other day

Asli try holding mute select then 981 this will completley reset the remote is that dosent work its bad

Message 6 of 8

Re: RC71 for Genie Mini doesn't work every other day

Ok. I'll give that a shot. Thank you.

Message 7 of 8
Employee

Re: RC71 for Genie Mini doesn't work every other day

Yep, defective remote.  give DirecTV a call for a replacement

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 8
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