10-23-2013 12:45 PM
I have a RC71 remote. It will not allow me to program it. I go to settings program remote and when I click on program remote it gives me an option to choose from RF/IR and it will not change from RF. I need help getting this fixed. I also have a dvr that I am trying to get programmed to work with the remote. It will not work either. I'm not sure if it is connected to the tv and dvr correctly. When my remote was working and I pushed input it recognized the dvr but when I tried to run the dvr I would get a no signal message.
Can anyone help me or do I need a technician to come out here
10-23-2013 1:13 PM
what model of receiver do you have. look for the model number inside the access card door..
10-23-2013 1:28 PM
If you have an hr44 then you can not program it to IR you need to use RF and the process is the following
10-23-2013 1:45 PM
Actually while watching live TV on your HR44, press and hold MUTE and ENTER. this will pair your RC71 and HR44 in RF mode. then proceed to program your TV.
10-23-2013 1:48 PM
This is exactly what I did. It is set for RF, but it still won't allow me to program the remote. When I go to settings then remote and I click on program remote...it goes right back to have me select RF/IR. I know that the first time I programmed the remote it took me to a page to select my TV Type. It won't even go there now.
10-23-2013 1:50 PM
I'm sorry I may be confusing you. The HR44-500 is my main receiver. The remote I am trying to program is on my other TV that is connected to the client genie...I think that is what you call it anyway. It is the small genie
10-23-2013 1:57 PM
Then what is the model number of the client.
10-23-2013 2:15 PM
while watching live TV on your C41, press and hold MUTE and ENTER. this will pair your RC71 and C41 in RF mode. then proceed to program your TV.
10-23-2013 2:27 PM
can you press CONTINUE?
10-23-2013 2:37 PM
yes I can push continue. It brings me to the page where you hold mute and select, type in 691 and push up on the channel then done. After I do that it still does not let me go back and program the remote.
10-23-2013 2:54 PM
you should be typing 961 NOT 691
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