How to Program RC71 with Genie HR44 to control Bose Solo

Contributor

How to Program RC71 with Genie HR44 to control Bose Solo

The technician install has the RC71 set so it does control the volume on the Bose Solo, but will not turn the unit on or off.  Have to use the little Bose remote to do that.  That's the problem I want to fix if possible. Not a big deal, but irritating.

The Samsung TV is set for audio out to be external, which sends audio to the Bose and disables the TV speakers (done using Samsung remote). All is good there.

Bose says the Solo is IR mode only, and indeed if I block the RC71 from directing facing the Solo unit it will not operate the volume - so the RC71 must be transmitting IR for it.  The RC71 is working in RF mode for the Genie as it works fine whether blocked or not.  And it seems to be using IR mode to talk to the Samsung TV, as it only will turn it on or off when directly pointing at it, not blocked. Of course, any other actions to control TV settings must be done with the Samsung remote but that is seldom if ever after initial setup.

Looking up codes for Bose Solo or just Bose on Directv yields this: DIRECTV - Remote Control Code Lookup where they do not have any codes, but trying the suggested process does not work as step 4 just yields the Channel Up/Down action on the Genie and does not seem to do anything with stored codes.

Suggestions?

Message 1 of 7 (4,902 Views)
Employee

Re: How to Program RC71 with Genie HR44 to control Bose Solo

you are trying to do something which the RC71 simply can't do.  The RC71 (under normal operation) can't turn ON or OFF any audio device

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 7 (1,837 Views)
Expert

Re: How to Program RC71 with Genie HR44 to control Bose Solo

And note that your remote is working exactly as designed.  RF for the Directv box and IR for TV (or sound system)

Message 3 of 7 (1,837 Views)
Contributor

Re: How to Program RC71 with Genie HR44 to control Bose Solo

How did the technician set the RG71 to operate the volume for the Bose Solo Sound System? My installer and Bose told me it can't be done!!

Message 4 of 7 (1,837 Views)
Employee

Re: How to Program RC71 with Genie HR44 to control Bose Solo

Assuming you have an HR44 an/or C41/51, just follow the On Screen instructions to program an Audio Device

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 7 (1,837 Views)
Tutor

Re: How to Program RC71 with Genie HR44 to control Bose Solo

Yup, in order to use 1 remote for both it would require a "Universal Remote".  Directv does have them at a cost.

Message 6 of 7 (1,837 Views)
Employee

Re: How to Program RC71 with Genie HR44 to control Bose Solo

That is not correct!  The RC71 can be program to control some Bose models

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 7 (1,837 Views)
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