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How do i connect my wireless genie mini to my samsung soundbar?

Tutor

How do i connect my wireless genie mini to my samsung soundbar?

I have a Sharp LC-46D82U TV and a Samsung HW-Q60R Soundbar  and a new wireless Genie mini, I've tried using a Digital audio optical cable from the tv to the soundbar, and have a HDMI cable from the tv to the mini as per the DirecTV tech had instructed me to do, but I am not getting any sound, but I also have a fire stick installed on the tv and the sound goes through the tv to the soundbar with no issue, so is it that I am missing a connection from the genie mini to the sound bar?

 

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Message 1 of 6
Tutor

Re: How do i connect my wireless genie mini to my samsung soundbar?

I'm assuming there is no answer from anyone from DirecTV?

Message 2 of 6
ACE - Master

Re: How do i connect my wireless genie mini to my samsung soundbar?

you should really consult samsung


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Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 6
Tutor

Re: How do i connect my wireless genie mini to my samsung soundbar?

I did they pointed me to DirecTV and Sharp, as the fire stick works perfectly and so does streaming from my phone,  it's when you try to use the DirecTV genie mini that you get no sound over the soundbar, but you can get it on the TV.

Message 4 of 6
ACE - Master

Re: How do i connect my wireless genie mini to my samsung soundbar?

well the hdmi sends the sound to the tv, so its working as intended

you have to figure how to get it to the soundbar

try changing the dolby settings on the directv box, and on the tv

 

note:  for future reference, try and get a soundbar that uses hdmi passthrough

 

 

 


----------------------------------------------------------------------------------------------------------------------
Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 6
Tutor

Re: How do i connect my wireless genie mini to my samsung soundbar?

So I found another chat within this forum about sort of the same issue and a DirecTV associate had the solution, I purchased 

Digital Coaxial to Optical Converter, Bi-Directional Coax Digital Audio Converter

And connected the digital plug from the soundbar and the coaxial plug to the genie mini and works like a charm

Message 6 of 6
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