Directv sent me their Cinema connection kit, and it arrived today. The e-mail stating they would send it included a link to your website with installation instructions. What I received doesn't match the info in the installation instructions.
I received a DCA2PRO-01 DECA Broadband adaptor and power supply.
I did not receive a CCK-W wireless connection device to attach to my DVR.
Is this something different than what is posted on the website? or did I receive the wrong item?
I have a HR24-500 receiver with whole home DVR set up
I also have a wired/wireless Comtrend DSL modem for my internet service.
They sent you the wrong device. However, a hard wired set up is much more reliable than a wireless one. if you feel adventurous, you can run a coax from your router location to your SWM splitter and install the DECA BB next to your router. you can also call DirecTV and request professional installation to have a tech install this for you. Perhaps they can waive the install fee since they made a mistake.
or if you want the less preferred wireless set up, call DirecTV and have them send you the correct adapter.
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.