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How can I get a hold of someone to do my install


How can I get a hold of someone to do my install

My husband and I recently moved. We called a month in advance to schedule or service to be transferred  and installed at new location. The appointment was for 8am -12 pm. By 8 PM that night we called and were told the technician never showed up to any of his appointments. Then we got a new appointment set for today. Again no one has shown up. I know there are worse problems in the world... but waiting for two weeks in a row and taking time of work is not acceptable. If I can't get someone to help and do an install this week I am better off switching to a different company.

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Re: How can I get a hold of someone to do my install

Hi @SummerJ,


Let us see what we can do for you!


We'll be sending you a Private Message to gather more details to see if we can get you rescheduled and soon. Be sure to check your Inbox for the message!


Aminah, AT&T Community Specialist

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