- edited 11-28-2017 12:01 PM
11-29-2017 2:51 AM
I have the same issue. I had the regular Genie remote first, and that did not work. I was sent a new Directv Universal remote, and the same thing occurred. I am being sent a new Genie remote now to see if that works. The only explanation Customer Service (via chat) could give me was that there are a few TVs that will not sync with their remotes. I guess I will see if the new Genie works. Otherwise I guess we are stuck using two different remotes.
11-29-2017 8:27 AM
Someone posted to try the "HiSense" tv brand.
11-29-2017 9:53 AM
11-29-2017 10:35 AM
I tried the 2 different codes that is on the direct tv remote control program screen for Hisense tv and they didn' work I will see if there are any new ones on the internet for that brand
11-29-2017 10:37 AM
I tried the 2 on the direct tv remote control programscreen for that brand but to no avail I will check into seeing if there is anymore codes for that brand
11-29-2017 12:42 PM
Found a bonus number for the Hisense brand on the internet and it worked thanks everyone
Hisense numbers for remote are
10178 (<----this one worked for me)
11-29-2017 2:16 PM
03-21-2018 7:29 PM
Thank you, thank you, thank you! After tons of searching, your information worked for me!
04-18-2018 9:50 PM
I can't get mine to work. Our old RC66 remote worked with thIs SHarp TV. But I can't get this new one to work.
01-11-2019 3:35 PM
This worked on my Sharp LC55P6000U with the RC73 remote. Used the Hisense TV and it worked right away!
Visit these related resourcesView DIRECTV Remote Control Help!
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