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Getting A New TV?

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Getting A New TV?

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Did you get a new TV? Are planning on getting a new TV? Great! Check out some helpful information to make sure you hook up your TV correctly!

 

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Make sure not to unplug anything on the DIRECTV Receiver. In most cases, when setting up a new TV, you just need to unplug the connections on the old TV.

 

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Keep track of where cords are plugged on the TV. This is especially important if you have multiple devices connected to the TV. The graphic below shows the different types of connections your TV may have. Newer TVs have multiple HDMI, component, and USB ports.  Keep track of which input you use, you will need to know it for step 3.

 

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When you turn on the TV, use your remote to locate the right Input or Source to find the DIRECTV broadcast. Most TVs will automatically populate a list of devices connected.  Until the new TV is programmed with the DIRECTV remote, you may need to use the remote that came with the TV for this step.  Learn how to program your DIRECTV remote for your new TV here. If your new TV is the same brand  as the TV you are replacing, there is a good chance you will not have to program the remote.

 

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If you do not see a DIRECTV signal or picture, make sure the power cord and inbound cable for the signal are plugged into the receiver. This is especially important if you have to disconnect everything to setup an entertainment center. If your get a new TV and entertainment center, try to keep track of where the connections go. Remember step 1, A picture is worth a thousand words!

 

 

If you are replacing an existing receiver, the steps above all apply. Normally step 1 will be your go to. Again, make sure to take a picture! Check out this article to connect your receiver to an internet connection. 

 

Feel free to let us know of helpful tips or ideas below!!

 

 

-ATTDIRECTVCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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‎07-26-2018 11:29 AM

Re: Getting A New TV?

Check out some helpful tips above to setup a new television!

 

-ATTDIRECTVCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Re: Getting A New TV?

My Aunt just purchased a new TV & I agreed to help her with setting it up. What I didn't know was that she had already disconnected every coax cable, HDMI cord, or any wire that was plugged up to the old tv, along with disconnecting the wireless video bridge, cinema connection kit, a 2 way splitter. So I have no idea what plugs into where or why she even needs all of this equipment. I've tried only connecting the main coax cable into the H34 receiver and that works, but only for the main TV. The other 2 TV's aren't getting any signal.

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