Genie Remote

Genie Remote

Hi i was wondering if the Genie comes with the new remote. My son just had his genie installed last week but didn't get the new remote they used the old one but when he called directv they sent him the new genie remote  Why wouldn't they just put them in the box with the unit.  just wondering i'm having my genie put in this week. Thanks 

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ACE - Expert

Re: Genie Remote

The HR34 Genie comes with the older remote, while the new HR44 Genie HD DVR comes with the new RC71 remote.  But it might also depend on which remotes the installer has handy.  Frankly, most folks don't care for the new RC71 remote.  

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
Employee

Re: Genie Remote

DirecTV removed the remotes from the boxes awhile ago in order to save $$$.  remotes are given out  as an as "needed" basis

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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