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Changing boxes

Teacher

Changing boxes

My daughter is switching set top boxes, going from HD dvr to a plain hd box.  I assume it's easy enough to do, but the question I have is do we need to take the card out of the dvr box and put it in the hd box?  Or do we just unplug one and plug in the other and we're good to go?

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Message 1 of 6
Employee

Re: Changing boxes

It should be plug and play. Access cards are not interchangeable

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6
Teacher

Re: Changing boxes

Thanks!!!

Message 3 of 6
Employee

Re: Changing boxes

you are most welcome

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 6
Teacher

Re: Changing boxes

Another question if I may.  What is the process for activating the box? 

Message 5 of 6

Re: Changing boxes

If by you mean of "... switching set top boxex..." and "Changing boxes..." is receiving a new equipment from DTV, then you can activate the new hd receiver either by logging in to your DTV online account, calling the automated phone system (800) 388-6597, or the phone number 800-531-5000.

Message 6 of 6
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