Can't get new remote to turn off DVR & TV with one push of the button

Can't get new remote to turn off DVR & TV with one push of the button

Recently get two new remotes. Both are working their respective DVR boxes, but not turning off /on both the DVR and TV with one push of the power button. Never had the old remote programmed to work the TV, it just worked the volume and power.

Message 1 of 8
ACE - Expert

Re: Can't get new remote to turn off DVR & TV with one push of the button

What model(s) are the remotes?  Look for number on top front corner.

What models are the DVRs?  Look for number behind front panel access card door.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 8

Re: Can't get new remote to turn off DVR & TV with one push of the button

One is an hr22 the other an hr24

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Message 3 of 8
Employee

Re: Can't get new remote to turn off DVR & TV with one push of the button

Please also post the model of your DirecTV remotes as well as the make of your TV

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 8

Re: Can't get new remote to turn off DVR & TV with one push of the button

Can't find model on remote. Basic remote. One is Samsung other is Phillips

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Message 5 of 8
Employee

Re: Can't get new remote to turn off DVR & TV with one push of the button

Assuming you have an RC65 or RC66

For Samsung TV

Slide switch to TV

1. Press and hold MUTE and SELECT (LED flashes twice)

2. Enter 10812

For Phillips enter code 10054

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 8

Re: Can't get new remote to turn off DVR & TV with one push of the button

Thank you much!!

Sent from Yahoo Mail on Android

Message 7 of 8
Expert

Re: Can't get new remote to turn off DVR & TV with one push of the button

For other readers of this post, the model number on the remote is located in the upper left corner of the device.  It's important to post the remote model number, the DVR or receiver model number (inside the card door) and the make and model of the TV involved.

Message 8 of 8
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