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Posted Apr 23, 2014
12:22:25 PM
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Shows won't play on iPad

I have the GenieGo all set up and I see my DVR playlist on my iPad, but when I try to watch a show, a screen comes up with the circle like something is loading, but the show never starts playing.  Help!!

I have the GenieGo all set up and I see my DVR playlist on my iPad, but when I try to watch a show, a screen comes up with the circle like something is loading, but the show never starts playing.  Help!!

Shows won't play on iPad

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Apr 23, 2014 12:40:59 PM
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Employee

tell us about your system?

How is your GG connected to your network?

model of your DVR? and how is connected to your network

are in in your network or OOH ?

tell us about your system?

How is your GG connected to your network?

model of your DVR? and how is connected to your network

are in in your network or OOH ?

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Apr 23, 2014 12:45:53 PM
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The Genie Go is plugged directly into my 2Wire 2701HG-B

Receiver is a GenieHR44 connected to my network via wireless

I have tried both in network and OOH.

The Genie Go is plugged directly into my 2Wire 2701HG-B

Receiver is a GenieHR44 connected to my network via wireless

I have tried both in network and OOH.

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Apr 23, 2014 12:51:06 PM
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Employee

2 wires routers seem to be PITA to configure.  do a search here on Google and see if you find threads of successful posters with your same equipment

2 wires routers seem to be PITA to configure.  do a search here on Google and see if you find threads of successful posters with your same equipment

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Apr 23, 2014 1:02:55 PM
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Any recommendation on something better?

Sent from my iPhone

Any recommendation on something better?

Sent from my iPhone

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Apr 23, 2014 1:08:42 PM
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Employee

I dont have that gateway and neither do the other guys (the ones with the gold star).  so you can wait until someone with the same router posts, or you can search

I dont have that gateway and neither do the other guys (the ones with the gold star).  so you can wait until someone with the same router posts, or you can search

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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