09-27-2013 6:56 PM
OOH is not working on Win 8 laptop in Win 7 compatibility mode and connectivity test fails test 6. What is this test looking for
09-28-2013 5:43 PM
Yes works fine in home. Looks like issue is my daughters laptop which is Win 8. Tried Win7 compatibility mode but still doesn't work; her Internet connection also sucks.
11-09-2013 10:21 AM
Has anybody found an answer to this? I am attempting to activate a laptop that is not currently connected to my home network and it keeps failing on Connectivity Test 6 after passing tests 1-5. Does anybody know if there is a work around that will let me be able to activate my laptop even if it is not connected to my home network that the GenieGo is connected to?
11-09-2013 1:49 PM
There is no such workaround. In order to activate the GenieGO on any device, that device must be connected to the same network as the GenieGO and the DVR.
02-12-2015 11:36 PM
This is over a year old... and they still haven't fixed this issue.
02-13-2015 8:19 AM
There is nothing that needs to be fixed as that is part is the design
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