03-23-2017 2:47 PM
03-23-2017 2:53 PM
You were given bad information. There's no way to transfer recordings to an external hard drive or PC. You can, however, connect an external eSATA drive to your Genie DVR, which essentially replaces its internal drive with your larger external drive. That drive can be several TB in size (not sure if there's really any upper limit). But you can't move recordings to a different drive. Or use that drive with a different Genie DVR.
- edited 03-23-2017 5:30 PM
Recordings are encrypted to the Genie/HDDVR that recorded them and cannot be transferred from one hard drive to another. They can be viewed from other HDDVR/HD receivers, just not copied.
You can use an external eSATA HDD to use instead of the internal. It does not delete what the internal has, just cannot access while connected. So you would want a external to be larger than the internal to make it worth it.
HDDVR (each) has 500GB, up to 100hrs HD. Can support up to a 2TB.
Genie has 1TB, up to 200hrs HD. Used to be listed supporting up to 4TB, but other users have reported using up to a 12TB.
*note* As there is still some SD programming out there, or SD only channels, SD only takes about 1/4 the space of HD.
If you are referring to the Contour 2 from Cox, they have a 2TB so that higher number of hours is referring to SD. Taken from their own site:
Hard drive: 2 TB
Recording time - SD: up to 1000 hours
Recording time - HD (MPEG-2): up to 340 hours
Recording time - HD (MPEG-4): up to 500 hours
So based on that a 2TB external would equal what you have now. And that only replaces the internal of the one it is connected to, as you still have the internal from any other HDDVRs you choose to get on the other tvs. Depends on how crazy you are expecting to record, but I wouldn't go more than a 4TB external to be reasonable for recordings and cost.
03-23-2017 5:30 PM
nope. recordings are tied to one box
03-23-2017 5:33 PM
03-23-2017 5:33 PM
Recordings cannot be transferred to a new box, they are locked to the one that recorded them. Using an external doesn't change that. But you can pair the external with the replacement box so you still have increased space.
07-28-2018 9:00 PM
Directv doesn't have an option to wireless connect to storage. They support an eSATA external hard drive with fan enclosure. So the external drive must be wired to the Directv box. Wireless is not allowed.
12-11-2018 12:42 PM
I currently have DISH network and have been going through the painful process of switching to Direct TV (signed up Oct 10 and Direct TV tech has either not shown up or has refused to do install on 6 separate occasions). With my DISH Hopper I have connected Desktop external hard drives (with separate power sources) to the DVR and have saved movies and TV shows. When I signed up for Direct TV they said I could connect these same External hard drives to the Genie and would be able to view the existing content (recorded from DISH) with the Genie. Is this true or another lie from an overzealous customer service agent trying to make his sales quota?
12-11-2018 1:16 PM
If that is exactly what you were told, then that was a huge lie told by the sales agent. DirecTV is a good service, but it is agents like those that ruin the good name.
DirecTV can use external eSATA hard drives (with fan enclosure). Unlike Dish there is no hard drive activation fee.
Recordings for DirecTV are encrypted to the DVR they are recorded on. As such there is no transfer of recordings.
Plugging in an external HDD, disables the internal one to protect against someone trying to transfer recordings by some 3rd party method.
Regardless of where the HDD is from, it is formatted to use with the new DVR. New recordings will overwrite anything that was on the HDD.
Even if recordings were transferable, the equipment is proprietary including software format. DirecTV and Dish software is not compatible.
Genie (HR34, HR44, HR54) has 1TB HDD. Though old listing supported up to 4TB external, others have used up to 12TB or 16TB successfully, though I think that is overkill in space personally.
Regular HDDVRs as of recent models have 500GB internal. Support up to 2TB external, which is a hard cap.
Genie-2 (HS17) has 2TB. Can use external but nothing has been listed as max supported. So like the regular Genie may just be however much you want.
This new line forbids regular HDDVRs so hard caps a lot of other capabilities. For this reason this model is highly NOT recommended.
06-23-2019 11:54 AM
Directv TECH supervisor (not sales, not first line support) told me TODAY via CHAT, they THEY can send a tech to my house that can transfer ALL my recorded shows from their DVR to an external HD that i purchased for my later viewing, in order to upgrade my equipment. THEY do it.. not me. JUST FYI.
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