limit calls to 866-685-8469

Contributor

limit calls to 866-685-8469

Please limit the call outs to 866-685-8469 to once a month or once a week. I suspect that calling out 2, 3, or 4 times a day from so many receivers would flood Directv with tons of wasteful information. Any comments?

Message 1 of 6 (1,265 Views)
ACE - Expert

Re: limit calls to 866-685-8469

We're all customers like you, so we can't do anything to limit those "phone homes" by your DirecTV Receivers.   If it bothers you, simply disconnect the phone line.  Nothing bad will happen. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6 (436 Views)
Guru

Re: limit calls to 866-685-8469

Most people don't have a phone connection.

Message 3 of 6 (436 Views)
Contributor

Re: limit calls to 866-685-8469

[ Edited ]

Checking my numbers called out from the landline, I discovered my landline has called 866-*** several times, and I did not know this nor did I make the call.  Looking up the numnber I found the address to be Direct Modem Dialout.  Directv?  What is going on?

 

[Edited to comply with Guidelines]

Message 4 of 6 (348 Views)
ACE - Master
Solution
Accepted by litzdog911 (ACE - Expert)
‎05-17-2016 2:00 PM

Re: limit calls to 866-685-8469

When DTV receivers are connected to a phone line they call in to check your account status and send error reports, you can unplug it unless you want caller id or it is not connected to the internet and you use the remote to pay for PPV.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 6 (332 Views)
Contributor

Re: limit calls to 866-685-8469

A bad thing that will happen is that you will lose caller id.

Message 6 of 6 (214 Views)
Share this topic
Announcements

Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Is your service down? Click here to chat with us!

Additional Support