Explore & discover

Helpful Links

hr54-500

Highlighted
Contributor

hr54-500

I would like to know what size hard drive is in my hr54-500 and if I would be better off to put a larger 2gb or more  in my hr54

1,946 Views
Message 1 of 4
Employee
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎03-15-2019 9:29 AM

Re: hr54-500

The hr54 has a 1TB hard drive. Keep in mind that if you use an external hard drive the recordings will still be tied to that receiver and will not transfer if you connect the external hard drive to another receiver. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 4
Employee

Re: hr54-500

Also keep in mind plugging another drive replaces the internal drive

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 4
ACE - Expert

Re: hr54-500


@bazzne wrote:

I would like to know what size hard drive is in my hr54-500 and if I would be better off to put a larger 2gb or more  in my hr54


The regular Genie line (HR34, HR44, HR54) has a 1TB hard drive. Initially it was cautiously set to support up to 4TB, but many people use up to 12TB or larger without issue.

 

Must be external eSATA with fan exclosure. As replaces internal (so to prevent transferring of recordings), it should be larger to make it worth it. Also recordings are still encrypted to the DVR so cannot be transferred to another one if you get a replacement.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 4
Share this topic
Share this topic
Announcements

If your DIRECTV account has recently moved into myAT&T, let us help you manage your DIRECTV account in myAT&T.

Additional Support