01-17-2014 9:43 AM
I have a DIRECTV HD DVR HR 24-500. I also have several H25-500 receivers. My question is on 1 of these H25's the DVR recorded programs have a tendency to freeze. Not the regular programs just the recorded ones and only on this one receiver. What should I do to try and remedy this?
OK it won't let me respond to the thread. So I'll try it this way.
I have 4 other H25s. I was having a different problem in that room so I had already swapped it out with another receiver. I was having to constantly restart it. After swapping I thought I had it fixed when it appeared that the wall plate adapter had gone bad and I ran the RG straight into the receiver. new receiver was working great. Then my wife tried to play a dvr recorded movie and it started freezing up. Could my RG cable have gone bad or maybe the splitter where that cable plugs in have gone bad?
01-17-2014 10:52 AM
How many is "several"?
What happens if you swap the "bad" H25 with one of your good ones?
01-18-2014 8:06 AM
The Directv forum wouldn't allow me to reply. So I had to edit my original message to answer your question. Please see original thread. Thanks for any ideas.
01-18-2014 9:29 AM
In your forum profile, you need to add your first and last name, then you can post replies. We'll only see your screenname, but you'll see your true name in your posts.
01-18-2014 9:31 AM
How long is the coax cable from your main DVR to the "problem" H25's location? I'm guessing you have a defective coax connection on that branch, or perhaps it's simply too long, especially if it happens regardless of which H25 is connected there.
01-19-2014 8:54 AM
When my HR 24 DVR was freezing on playback, it was determined to be the hard drive and they had to replace the DVR.
Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Is your service down? Click here to chat with us!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!