channels 101-199 are no longer available on my HD DVR receiver but they are available on my other receivers.

Tutor

channels 101-199 are no longer available on my HD DVR receiver but they are available on my other receivers.

For some reason I no longer have access to any PPV channels on my HD DVR yet I still have them availabe on all my other receivers. Any one have any idea of why?

Message 1 of 8
Employee

Re: channels 101-199 are no longer available on my HD DVR receiver but they are available on my other receivers.

What model of receiver do you have. look for the model number inside the access card door.. 

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 8
Tutor

Re: channels 101-199 are no longer available on my HD DVR receiver but they are available on my other receivers.

is is Model: HR21-100

Message 3 of 8
Employee

Re: channels 101-199 are no longer available on my HD DVR receiver but they are available on my other receivers.

did you try the reset?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 8
Tutor

Re: channels 101-199 are no longer available on my HD DVR receiver but they are available on my other receivers.

Just did with no luck. i have channels 100, 101 and then it skips to 200.which I guess is a little different than my original report but that is what it was then too.

Message 5 of 8
ACE - Expert

Re: channels 101-199 are no longer available on my HD DVR receiver but they are available on my other receivers.

Does your DVR have a custom "Favorite Channel" filter enabled?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 8
Tutor

Re: channels 101-199 are no longer available on my HD DVR receiver but they are available on my other receivers.

That was it thank you

Message 7 of 8
ACE - Expert

Re: channels 101-199 are no longer available on my HD DVR receiver but they are available on my other receivers.

You're welcome. Enjoy!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 8
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