Helpful Links

can't record local channels. picture breaks up

Contributor

can't record local channels. picture breaks up

When I try to record any of my local channels the result is a pixelated picture that breaks up.  even when I stop the recording the live picture still breaks up, all other channels are fine.

142 Views
Message 1 of 2
Employee

Re: can't record local channels. picture breaks up

what model of receiver do you have. look for the model number inside the access card door.. 

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers).

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Announcements

Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Is your service down? Click here to chat with us!

Additional Support