08-09-2014 1:15 PM
What do you mean by "drags"?
What model DVR do you have?
Which shows? All?
08-09-2014 1:28 PM
It almost goes frame by frame..stalling or like in slow motion. It is happening on all my downloaded shows recently. It hasn't always been a problem. Mr receiver is a hr23/700
08-09-2014 2:11 PM
First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers
08-10-2014 8:33 AM
Recorded show can be affected by freeze frame and at times pixelization if during the time the program is being recorded there is a technical issue in the signal reception-ie. bad weather, etc.
Since you said all recorded programming,
08-20-2014 11:54 PM
On my android (Samsung Note 3) since the latest update the video playback has been stuttering. Audio seems to be fine but video playback is slowing down then speeding back up to catch up. This is very hard to watch. Same rendered shows on my notebook play fine, so I am thinking the problem is with the Android app, not the processed file.
I tried first birthdaying my complete Genie Go System and uninstalled and reinstalled all apps. Problem on the Android persists.
Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Is your service down? Click here to chat with us!