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Re: Transfer DVR Recorded Shows to New Eq

Contributor

Transfer DVR Recorded Shows to New Eq

Scheduled upgrade from HD DVR to HD Genie.  Is there a way to save the recorded shows on the old equipment and/or transfer to new equipment.

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Message 1 of 17
ACE - Expert
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎10-31-2015 8:59 AM

Re: Transfer DVR Recorded Shows to New Eq

Unfortunately, no.   You'll need to view those old recordings before upgrading your equipment, or consider keeping the HD DVR on your account along with the new Genie DVR.  Otherwise you'll need to copy them to a DVD Recorder, VCR, or PC with audio/video capture hardware/software.  

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 17
Teacher

Re: Transfer DVR Recorded Shows to New Eq

what if you are going from Genie to Genie?  My Genis is 2+ years old and appears to be having issues during playback (I assume it's dying)... If this isn't possible, it's definitely something DirecTv (AT&T) needs to work on... thanks!

Message 3 of 17
ACE - Expert

Re: Transfer DVR Recorded Shows to New Eq

It's not possible to transfer recordings from an old DVR to a new DVR, even Genie to Genie.  I agree it would be nice if DirecTV could offer a way to do this.  

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 17
Teacher

Re: Transfer DVR Recorded Shows to New Eq

litzdog911 suggested keeping the old HD DVR along with the new Genie DVR.  Will DTV let you do that?  What about keeping my HR34-700 so I can upgrade to the newer HR44 model?

Message 5 of 17
Former Employee

Re: Transfer DVR Recorded Shows to New Eq

Yes, they will let you do that. Just don't replace that DVR when you go for the upgrade but get it added on to the account instead. Switching from a HR34 to an HR44 will be a tough one as it is not seen as an upgrade. DirecTV considers all models of the Genie receivers the same.

Message 6 of 17
ACE - Expert

Re: Transfer DVR Recorded Shows to New Eq

DTV only allows one Genie per account so you can't keep the old Genie to watch the programs then return

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 17
Former Employee

Re: Transfer DVR Recorded Shows to New Eq

Ah, yes. I missed that. If the HD DVR you are wanting to keep is the HR34 along with another Genie, @murf52, it's not possible. If it is a non Genie HD DVR such as a HR2x then you would be able to.

Message 8 of 17
Highlighted
Teacher

Re: Transfer DVR Recorded Shows to New Eq

Thanks.  I wish I'd known that when I got my Genie originally.  Oh, well, I guess I'll have to put on a big pot-o-coffee to burn down my recorded shows so I can upgrade...  8^)

Message 9 of 17
Tutor

Re: Transfer DVR Recorded Shows to New Eq

"...you'll need to copy them to a DVD Recorder, VCR, or PC with audio/video capture hardware/software."

 

Just how do you do this? Can I, for example, connect a USB drive to my HR21-700 then, through the DVR menu, copy a recording to the USB drive?

Message 10 of 17
Tutor

Re: Transfer DVR Recorded Shows to New Eq

"...you'll need to copy them to a DVD Recorder, VCR, or PC with audio/video capture hardware/software."

 

Just how do you do this? Can I, for example, connect a USB drive to my HR21-700 then, through the DVR menu, copy a recording to the USB drive?

Message 11 of 17
Scholar

Re: Transfer DVR Recorded Shows to New Eq

No, UBS wont work.  Just conenct the Genie to yru DVD/VCR with composite cables.  

Message 12 of 17
ACE - Expert

Re: Transfer DVR Recorded Shows to New Eq

The typical setup to record from your DirecTV Reciever/DVR to a VCR or DVD recorder is:

* DirecTV Receiver/DVR Audio/Video Output -> matching TV A/V Input (e.g. INPUT1)

* DirecTV Receiver/DVR A/V Output -> matching DVD/VCR Recorder A/V Input

* DVD/VCR Recorder A/V Output -> matching TV A/V Input (e.g. INPUT2)

Use the TV's Input/Source Selector Function to switch between the DirecTV receiver and VCR/DVD Recorder. To record on the DVD/VCR Recorder, select the DirecTV Receiver/DVR Input on the recorder, set the DirecTV Receiver/DVR to the channel to record (or play a recording to copy on a DVR), and start recording on your DVD/VCR Recorder.

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 17
Tutor

Re: Transfer DVR Recorded Shows to New Eq

Just remember that when you use the RCA plugs from a modern DVR onto a VCR you are putting a 1080p signal into a 480p device.  The resulting recording will display only about 50% of the screen on a modern 1080p TV.  It'll be cropped (like watching a 1960's TV show on a 1080p screen; the sides will be cropped and the botoom and top will also be "cropped")  The display will indeed be smaller than your screen.

Message 14 of 17
Contributor

Re: Transfer DVR Recorded Shows to New Eq

You mean to tell me with all the leading edge "technology" that DirecTV has boasted all these years that simply taking prerecorded material from an older Genie to a new Genie is not possible?  Even with AT&T's backing of horsepower knowledge?  The suggested resolution is to burn the recordings to a VCR?  Anybody remember those enjoyable, hi-tech devices?  Unbelievable.  Xfinity here I come.

Message 15 of 17
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