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TV is not Connecting to Genie Mini

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TV is not Connecting to Genie Mini

Every time I try to watch Tv on my Genie Mini it says connecting. I tried resting the box and still does the same thing.  All of my other TVs work fine it is just this one. 

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Message 1 of 10
ACE - Expert

Re: TV is not Connecting to Genie Mini

Have you tried resetting your main Genie DVR?

What model Genie DVR do you have?

What model  is the Genie Mini?

 

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Message 2 of 10

Re: TV is not Connecting to Genie Mini

Yes, I have tried resetting the main  Genie DVR. Now it is saying select a server I am connected to the internet and the other TV's are working. 

model number 

Genie DVR  model number C41W-100

Genie Mini model number HR54 -500

Message 3 of 10
ACE - Master
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎10-02-2017 11:55 AM

Re: TV is not Connecting to Genie Mini

have you reset the wireless bridge?


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Message 4 of 10

Re: TV is not Connecting to Genie Mini

What is the wireless bridge? How do I do that?

Message 5 of 10
ACE - Master

Re: TV is not Connecting to Genie Mini

pics of one here

https://www.amazon.com/DIRECTV-WVB-Wireless-Video-Bridge/dp/B00IT9F4KK

 

unplug it from the wall for a minute or 2

 


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Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 10

Re: TV is not Connecting to Genie Mini

Works after I did this step. 

 

Thank you 

Message 7 of 10
ACE - Master

Re: TV is not Connecting to Genie Mini

you are welcome


----------------------------------------------------------------------------------------------------------------------
Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 10
Contributor

Re: TV is not Connecting to Genie Mini

Can I still run my DirecTV  on my 2 minis if I unplug the main box from my tv

Message 9 of 10
ACE - Expert

Re: TV is not Connecting to Genie Mini


@Deanna72 wrote:

Can I still run my DirecTV  on my 2 minis if I unplug the main box from my tv


Your main Genie DVR just needs to be connected to the satellite coax cable. Doesn't  matter if it's connected to a TV for your Minis to work. 

 

____________________________________
We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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