11-21-2013 10:07 AM
I have been fighting this problem for the last month and I thought I would share my solution on some forum in an attempt to give back to the internet community. Gradually over the last several months my Vizio TV would go blank (black screen) for about 1 second, but only when watching DirecTv. At first I thought is was just a satellite drop out from interference, but it has been getting worse and worse as time goes on so my wife was starting to give me grief about it! I tried all the normal stuff, rebooting everything, restoring factory defaults, replacing HDMI cables, etc. Sometimes I claimed victory only to discover the problem recurred a day later. Intermittent problems can be difficult to track down!
Anyway, the problem ended up being the input on the Vizio TV that the DirecTv was plugged into. My Vizio has input 1 marked as "ARC", while inputs 2, 3, and 4 have no such marking. The ARC stands for Audio Return Channel and provides a way to return audio to a connected receiver via the common HDMI cable. Evidently DirecTv or Vizio updated something in the last few months that caused an incompatibility with this ARC feature. Since firmware updates are pushed constantly to our internet connected devices, who knows when, what, or who to blame! Or it could simply be that my Vizio TV is loosing it's inputs, scary thought.
But the solution to this very annoying problem for me was to move the DirecTv connection from Input 1 of my TV to input 4. So I am happy for now. I hope that this helps some of you too!
Dave in Mapleton, IL
04-22-2015 7:13 PM
Two years later this is apparently still an issue. Thank you for posting this! Been trouble shooting this all afternoon, your solution worked immediately on my Samsung TV!
09-25-2016 10:41 PM
Apparently changing to a different input in my Vizio tv solved my directv blinking problem, I will continue monitoring. Thanks for your advice.
12-04-2016 8:11 AM
03-20-2017 4:27 PM
Thank you SO much for your solution!! My TV has been doing this for a while now, and I've tried all the usual tricks to solve a problem with DiirecTV....same as you, none of them worked. Came across your post today; looked at the back of my TV and couldn't believe it when I saw that my HDMI cable was plugged into an input marked 'HDMI2 - ARC'...I was like 'son of a gun!!'. Switched it to the HDMI input...no ARC...and it has been fine since! I am so happy and appreciate your info so much...thank you again!! ♥
05-03-2017 8:43 PM
05-13-2017 4:49 AM
09-10-2017 6:57 AM
09-10-2017 11:35 AM - edited 09-10-2017 11:52 AM
Thank for your post. We were having the same problem and changed the HDMI to another input and it corrected the issue. 👍
09-23-2017 6:00 AM
I have this problem as well, with an LG television. So I suspect the Genie software / firmware is at fault. I also connected the receiver to the “ARC” port. I’ll change it and follow up. Thanks!
09-24-2017 9:30 AM
Just changed mine to Input 2 a non ARC input and the ABC station still has the picture going black every few seconds. Switched to NBC and it does not seem to do that. I wonder if Direct TV has some payment issue with ESPN/ABC and is doing the picture blanking themselves to for the issue.
The system worked fine until a few weeks ago, other than a wireless Genie going bad.
09-24-2017 9:34 AM
@gfiber, where are you located? This is a known problem with KOMO4 ABC TV in Seattle. It's not your equipment.
09-24-2017 2:42 PM
09-24-2017 2:55 PM
Thank you. Fixed the same problem on my Panasonic TV. I actually had HDMI plugged into the ARC and the non-ARC. Unplugged the ARC, left the non-ARC.... it seems to have done the trick!
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