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Selecting Guide On Remote

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Selecting Guide On Remote

When selecting Guide on the remote all the channels just read "To Be Announced".  

It has been like this for a couple of days.  There is no way to record a program. 

Will this problem be fixed soon?

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Message 1 of 3
ACE - Master

Re: Selecting Guide On Remote

have you tried a reboot?


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Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
ACE - Expert

Re: Selecting Guide On Remote

It's not a widespread problem. Something is wrong with your equipment.

 

What DVR model do you have?

When did the problem start?

Have you tried resetting the DVR using the red button near the access card?

If that doesn't help, do a Keyword Search on CLEARMYBOX to reset the DVR and force a rebuild of Guide Data.

 

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We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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