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Remote does not turn off TV and Receiver together

Contributor

Remote does not turn off TV and Receiver together

When I press the tv/receiver button on the white remote it only turns the receiver on/off. I have to toggle the slide to "TV" and press power to turn the TV off. Direct TV was installed yesterday. I have a problem with the time it was taking to switch channels, tech support fixed that problem by disabling something thast had to do with the remote but not the remote doesnt turn the Tv and receiver on/off by puching the one button. Help!

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Message 1 of 10
Scholar

Re: Remote does not turn off TV and Receiver together

I've also noticed a problem since 0x59e and don't believe it's a remote issue. If the screensaver is active, the OFF button and PWR must both be hit. On my TV hitting OFF twice is no solution. The second OFF turns off the receiver, but also turns the TV back on.

Message 2 of 10
Employee

Re: Remote does not turn off TV and Receiver together




to the OP, what is the model of your TV?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 10
ACE - Expert

Re: Remote does not turn off TV and Receiver together

Quote: Originally Posted by rijkstra  

I've also noticed a problem since 0x59e and don't believe it's a remote issue.  If the screensaver is active, the OFF button and PWR must both be hit.  On my TV hitting OFF twice is no solution.  The second OFF turns off the receiver, but also turns the TV back on.

 

....


Haven't heard of that problem.  Best to start your own new thread using the "Create New Post" button on the main forum page.  Your problem may very well be different from the original poster's.    With a new thread you can provide more information about your equipment, location, and troubleshooting you've tried so far.  And this forum software makes it difficult to track or respond to folks that add onto someone else's thread. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 10
Scholar

Re: Remote does not turn off TV and Receiver together

Quote: Originally Posted by litzdog911
Quote:
Originally Posted by rijkstra

I've also noticed a problem since 0x59e and don't believe it's a remote issue. If the screensaver is active, the OFF button and PWR must both be hit. On my TV hitting OFF twice is no solution. The second OFF turns off the receiver, but also turns the TV back on.

 

....


Haven't heard of that problem. Best to start your own new thread using the "Create New Post" button on the main forum page. Your problem may very well be different from the original poster's. With a new thread you can provide more information about your equipment, location, and troubleshooting you've tried so far. And this forum software makes it difficult to track or respond to folks that add onto someone else's thread.

It's not a big enough deal compared to other things that need fixing. Half the time, I turn the two off separately anyway. I'm really only concerned with problems for which there are no practical workarounds.

Message 5 of 10
Scholar

Re: Remote does not turn off TV and Receiver together

Is there a place on line where we can actually see what was supposedly fixed by any given release?

Message 6 of 10
Employee

Re: Remote does not turn off TV and Receiver together

http://www.dbstalk.com/forumdisplay.php?f=110

 

Best to start your own new thread using the "Create New Post" button on the main forum page. Your problem may very well be different from the original poster's. With a new thread you can provide more information about your equipment, location, and troubleshooting you've tried so far. And this forum software makes it difficult to track or respond to folks that add onto someone else's thread.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 10
Mentor

Re: Remote does not turn off TV and Receiver together

If the TV doesn't turn off using the side on/off buttons then you don't have the correct remote code programmed
Message 8 of 10
Employee

Re: Remote does not turn off TV and Receiver together

Quote: Originally Posted by billthesat 
If the TV doesn't turn off using the side on/off buttons then you don't have the correct remote code programmed


not necessarily true. some codes just don't have that function mapped with their code set.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 10
Contributor

Re: Remote does not turn off TV and Receiver together

I know this is an old question but wanted to let some people know what happened with my setup. I found the code needed to program the remote to my specific television set at directv.com. Once it was programmed I realized the power button still didn't turn off the cable box and t.v. together but the on and off buttons on the right side of the remote control did the job. Also, I did upgrade my remote control from a rc65 to a rc66. The older version only allowed me to turn off the set together but only powered on the cable box.
Message 10 of 10
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