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Receiver upgrade

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Receiver upgrade

I received a call today that said that I needed to upgrade one of my three receivers. The model of the one that needs to be upgraded is C41-100. I was told that needed to be upgraded or I would lose all the TV reception. I just had these installed in December, are they really out of date or is this a scam? They wanted deposits and credit card info. Is this something I need ? 

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Message 1 of 6
Employee
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Accepted by fjroberts
‎02-12-2019 1:40 PM

Re: Receiver upgrade

The C41-100 should be fine. What are the model numbers of the other receivers you have?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 6
ACE - Expert

Re: Receiver upgrade

Sounds like a scam!

 

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Message 3 of 6
Contributor

Re: Receiver upgrade

The other two are c-61-100 and a HR 44-700

Message 4 of 6
ACE - Expert

Re: Receiver upgrade

Those are all modern equipment. This was a scam call.

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 6
Employee

Re: Receiver upgrade

Just as Litzdog911 said, your equipment does not need to be replaced. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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