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RV Tracvision doesn't work with H24-700 Direct TV Receiver

Tutor

RV Tracvision doesn't work with H24-700 Direct TV Receiver

I was upgraded last fall to the H24-700 receiver in my home and I take this unit on the road in my RV also, My Tracvision is a Model R5/SL in motion 2008 vintage (don't work sitting or in motion no signal) and it worked fine with my old receiver but with the new one I get a 771 message and will not display signal on TV screen during set up. I'm connected through HDMI cable to TV.

In reading some other threads it appears this may not be a compatible system with each other or is it a setup issue?

 

1. What do i set dish configuration to 18" round like before?

 

2. What is the correct multiswitch setting?

 

3. Do I use the B Band Converter Module to get this to work?

 

4. What are my options/models for purchasing a receiver that will work with the Tracvision system i already have?

 

Thank you for your support,

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Message 1 of 23
Employee

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

what type of dish you have in for house?  if is a SWM, then you most likely have to change the dish settings on the H24.  You don't need BBCs, because your dish will not get any HD channels.

 

Here are the steps to get the dish type changed.

 

 

From the Menu 

 

Using the Arrow buttons navigate to - select Parental, Favorites, Setup - press Select button


Using the Arrow buttons navigate to highlight - select System Set Up - press Select button

 

Using the Arrow buttons navigate to highlight - select Satellite - press Select button

 

Using the Arrow buttons navigate to highlight - select Repeat Satellite Setup - press Select button

Follow the on screen instructions and press the - Dash button

 

A new screen will be shown

 

Use the Arrow buttons navigate to Switch - then press the Select button

 

In the drop-down box use the Arrow buttons to highlight  02 Multiswitch then press Select button

 

Use the Arrow buttons and highlight Dish Type - press the Select button

 
In the drop-down box use the Arrow buttons to highlight 01-18" round then press the Select button

 

Use the Arrow buttons to navigate to Continue until you can hight light - Watch DirectTV


Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 23
Tutor

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

I'm not sure what you mean by SWM dish but they upgraded it also last fall, how do i tell if it is a SWM dish?

It appears to be oval in shape and they changed it from 3 LNB's to a single at upgrade and removed second dish for local channels so I just have one dish now, I have a DVR and HD service in home?

 

Thank you your reply,

Message 3 of 23

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

The tracvision a5/SL IS AN INMOTION STANDARD DIFIONATION dish.  There is NO WAY to recieve HD with this unit.   You need to due one of two things, either upgrage the dish system, OR use a standard dif reciever.

Message 4 of 23
Employee

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

Quote: Originally Posted by cabletech 

  You need to due one of two things, either upgrage the dish system, OR use a standard dif reciever.


the H24 works fine with any dish type.  as long as the OP don't mind getting SD channels only, the H24 can be use with the In Motion dish.

 

murf710, use follow the instructions to change your dish type.  

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 23
Expert

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

Quote: Originally Posted by murf710 

I'm not sure what you mean by SWM dish but they upgraded it also last fall, how do i tell if it is a SWM dish?

 

On any connected HD receiver or DVR press the dash (-) button.  If you have a SWM system the resulting message will so state.

Message 6 of 23
Tutor

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

I have called around to my location satellite installers and box stores and no one has a non HD receiver, any ideas on where to find one and if it will work on directs system still?

Message 7 of 23
Tutor

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

If I install the B Band Converter will that work for signal until I can get a permanent fix?

Message 8 of 23
Mentor

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

u dont need a converter if ur using a standard dish. did u try to change the dish type on the receiver?

Message 9 of 23
Mentor

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

if ur stuck to getting a std box instead. u can get one off ebay. just make sure its a n owned receiver  cause it can be difficult or sometimes impossible to get a leased receiver swtiched to another account.

Message 10 of 23
Mentor

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

or call into directv to get one, either or is up to u

Message 11 of 23
Tutor

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

I did all the programing like he told me and set it to 01 -18" round and set to multi switch and it has signals from transponders now and a signal strength of 83 but still states "a satellite signal could not be detected" and has no Tv on screen?

Message 12 of 23
ACE - Expert

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

Are you sure you're aimed at the correct satellite? What are your signal readings ....

 

Please post back with your signal readings for each satellite's transponders (and both tuners if applicable).  You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength".  Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners. 

 

Fill in your readings for each satellite and tuner using these examples.  A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):

 

 

Satellite transponders (32 total at 101º)

[Most of your standard definition channels are beamed from 101ºW]

1-8    #   #   #   #   #   #   #   #

9-16   #   #   #   #   #   #   #   #

17-24  #   #   #   #   #   #   #   #

25-32  #   #   #   #   #   #   #   #

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 23
Tutor

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

Attached are my readings,

Direct TV 1.jpg
Direct TV.jpg
Direct TV 2.jpg
Message 14 of 23
Tutor

Re: RV Tracvision doesn't work with H24-700 Direct TV Receiver

I called DTV about SD receiver and they are telling me that i can change my H24 to a SD by Hiding HD channels on reprogramming???

Message 15 of 23
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