Poor recordings

Tutor

Poor recordings


Recently I have had a problem with my Genie not recording programs correctly.  The picture freezes, breaks up, or suddenly advances to the end.  So far, it seems to happen with local channels in the Fresno, CA area.  Re-sets have not helped.  Any ideas?

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Employee

Re: Poor recordings

What is the model number of your Genie?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Tutor

Re: Poor recordings

HR34-700.

Sent from my Galaxy S®III

Message 3 of 4
Employee

Re: Poor recordings

There a few post here about the same issue. The fix appears to change the 34 for a 44

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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