09-09-2017 9:25 PM
I have been experiencing pixelation for several months on all of my Genies. It lasts only a couple of seconds, but it happens frequently enough to be annoying. The various techs have replaced the LNB, wiring, and main Genie. It hasn't helped. I live in California, where the sky is usually clear. Any ideas before I call for another fruitless service call?
02-03-2018 12:25 PM
trying to watch cbs college basketball. pixelation like crazy. chatted with directv. csr what's to schedule a service call. i point him to this thread and say that's a waste of time and money. he checked thread (so he said). has escalated the ticket without a service call. that's progress.
i can't cut the cord, just yet. the streaming services dvr's are quite where i want them. and there's the sunday ticket during football season. although between ps vue and hulu i can get all the content i want. i just hate trading off my internet bandwidth to watch tv...
let's keep pixelation complaints in this thread, it's helpful for reference.
02-03-2018 4:45 PM
What is a "pq" difference? I looked at various reviews of Dish on several websites. Seems a lot of comments regarding billing and customer service. Hard to know what to believe. What website were you looking at?
02-04-2018 6:11 PM
I've had it with the pixelation!!! I've been researching the Dish Network, and I've decided to switch. Not so sure if it's for you though, as Direct Tv has more sports channels. I'm into movies, and I'm frustrated with the pixelation.
02-04-2018 6:13 PM
I've found out that Dish uses a different satellite than AT&T, and since I'm convinced it's a signal problem, I'm switching over asap. Wish me luck!
02-04-2018 6:22 PM
Of course you will not see the pixelation! Dish is a completely different system.
02-04-2018 6:38 PM
In zip code 94550, we’ve had no pixelation during the super bowl. I’m convinced it’s a bit rate issue.
Please report back back how I like dish.
02-04-2018 8:19 PM
I did a test tnite after the Super Bowl. Same program broadcast on the dvr and mini client. Watching simultaneously, there was only pixelation on the mini client, not the dvr. It was a live broadcast. Any ideas? There are other times where I have pixelization the dvr.
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